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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,100 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,100 reviews

June 15, 2019

Awesome experience The overall experience was fantastic. Joseph was nice, professional and very knowledgeable about the vehicle I was interested in. He helped me stay wi More

by tnhong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Gatas
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

tnhong, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assist you, please let us know! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

June 15, 2019

fixed check engine light it a timely manner I was able to get my check engine light fixed in a timely and very professional manner. I would recommend your dealership for your excellent service. More

by jpdman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Germeroth
Jun 15, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Samantha Cortese Customer Relations Manager 585-277-3214

June 14, 2019

Great, no pressure Walked in not knowing the Jeep vehicles. Bob was great in taking the time to explain the units and the differences, in addition to taking 2 Jeeps on t More

by Newjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Newjeep, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Samantha Cortese Customer Relations Manager 585-277-3214

June 12, 2019

Quality, efficient Nick and his team were awesome. Best service possible. Very knowledgeable and helpful and easy to discuss concerns. Would recommend this facility to More

by mmoelle1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

mmoelle1967, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Samantha Cortese Customer Relations Manager 585-277-3214

June 12, 2019

The Jeep of my Dreams I didn’t think I would be ready for a new car until spring 2020. A VW Tiguan happened to catch my eye at another dealership when taking a car in for s More

by bradacs.helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle set up an appointment for us, Dave Hilner, Dylan Scorsone
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

June 12, 2019

Quick reliable service I dropped my vehicle off early and the team started my service without hesitation. It was only a state inspection, however I had a busy day planned an More

by stevenrbosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 14, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We really appreciate you taking the time to leave us feedback on your visit! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

June 10, 2019

Service I rarely use a dealer for any service but was very pleased with Cortese. If dealer service is ever required, they are where I would go. More

by greg.vanlare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

greg.vanlare, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585/277-3214

June 10, 2019

Seamless Experience Michael was a wonderful salesman. Straightforward, no nonsense, not pushy and helpful. I am supremely happy with my new Jeep Wrangler and I would high More

by peter.christensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Muffoletto, Mike Maniscalco
Jun 10, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Peter, Thanks so much for the positive review! Enjoy your new wrangler! Samantha Cortese Customer Relations Manager 585-277-3214

June 08, 2019

Wonderful! Brian was great! Service department went above and beyond to make sure my car was in tip top shape. Waiting room was very comfortable and clean. Very More

by Mrsbusch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian was amazing!!
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mrsbusch, we are so happy that you enjoyed your service with Brian! Thanks for taking the time to write a review. Samantha Cortese Customer Relations Manager 585-277-3214

June 08, 2019

Always professional I always have a positive experience when I visit service department. I have never had any thing to complain about. I hope I am able to lease my next More

by detroitdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

detroitdave, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for choosing Cortese. as your first choice for service! Samantha Cortese Customer Relations Manager 585-277-3214

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