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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.7
1,907 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 1,907 reviews

May 09, 2014

They don't want your business I don't know how these guys are in business selling cars when they appear to make no real effort to do so. I visited on a day that didn't appear to be More

by ctrlaltdel121
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nobody
May 24, 2014 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We sincerely apologize for your experience when you visited our Cortese Dodge. The behavior you experienced is not acceptable under any circumstances. Even when we're busy someone should still acknowledge your presence. Your case was discussed at a special meeting and should not happen again.

May 04, 2014

Review Sam and Tony were great!! A very pleasant experience all around. I would definetly send my friends and family to them. I love my jeep !! More

by Ktdgj123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hilner, Sam Cubiotti
April 29, 2014

Great Deal! I received one of those letters in the mail "looking to get you into something new because your used vehicle is in high demand." Gave the number in th More

by f1rstb100d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jenny - Finance Manager, Laurie Spinosa, Sam Cubiotti
April 18, 2014

Great sales support Our salesman, Sam, and manager, Dan, were exceptionally flexible. We originally decided on a Patriot but changed our minds and wanted a Compass. They More

by RalphHudack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obrien, Sam Cubiotti
April 16, 2014

New Car Purchase Experience I am very much happy with our overall experience from test drive to finishing paper work..The oprions were good enough..Price was great..I highly reco More

by surajbattu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Cubiotti
April 12, 2014

I would recommend Cortese My wife and I went to Cortese unsure of what type of vehicle we were looking for. Anna took the time to sit down and talk with us to find out what we More

by robtyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Moretti, Dave Hilner
April 10, 2014

Fantastic experience buying my dream car online from Cortese I had been searching for some time for my dream sports car and had hoped to find it somewhere close to where I live in the Southeast. So as someone l More

by gladiator_43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cortese, Laurie Spinosa
April 10, 2014

Experience at Cortese Auto Group Went into Cortese, little knowing what to expect. Jason took care of us and helped us find a car best suited to our likes. Explained the features of t More

by prasanthkarat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 23, 2014

My 2nd vehicle from Cortese. Have worked with Bill Clifford for both. Bill's concern for our satisfaction has been excellant. The people at Cortese are friendly and considerate. I would recommend Bill More

by jimb53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Clifford
March 10, 2014

My experience was as follows....Saw a truck on the internet....contacted them....got info...wanted to make an offer....they told me to make an offer.....when I did...I was told the truck was sold...th More

by GMSD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Reed, Laurie Spinosa
Mar 27, 2014 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We contacted Gary to apologize for his experience and explain the apparent confusion of a vehicle pending finance approval and then becoming available. We met with employees for training on how to properly to respond to off-site purchase offers in relation to our low "no haggle" on line pricing structure. Gary was very understanding and has agreed to consider Cortese Auto Block for a future purchase.