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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,100 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,100 reviews
April 14, 2025
They are wonderful to work with very helpful made sure I felt comfortable with any decision I made felt comfortable with any decision I made More
by rmontebella
Verified Customer
April 10, 2025
Excellent service and support. Everything was done quickly and efficiently. I am glad to be back with Cortese Everything was done quickly and efficiently. I am glad to be back with Cortese More
by kvn.woodbury
Employees Worked With
April 09, 2025
The Cortese team was helpful throughout the process being competitive on price and having everything taken care of when new vehicle was picked up competitive on price and having everything taken care of when new vehicle was picked up More
by Jkingston
April 08, 2025
Very good service and good communication with me and fast job I like the way they work job I like the way they work More
by josepadilla104
April 03, 2025
Mike is always helpful and does his best to make my experience a good one. Thanks Mike! experience a good one. Thanks Mike! More
by jkmccarthy8
March 26, 2025
Until now, I have avoided getting service at any dealership, but Cortese has definitely changed my mind! Even xxx an old woman, I am treated with respect in that things that need to be explained are dealership, but Cortese has definitely changed my mind! Even xxx an old woman, I am treated with respect in that things that need to be explained are explained clearly but without any condescension. That is a rare and wonderful thing to find! Jordi has been my service person, and he is especially lovely to work with. Highly recommended! Thanks! More
by Pat Chakalis
Employees Worked With
Jordi
March 25, 2025
Quality of service has always been average throughout the past 5 years of coming to this dealership. The prices of parts compared to buying them myself elsewhere for OEM parts has gotten out of hand. You c past 5 years of coming to this dealership. The prices of parts compared to buying them myself elsewhere for OEM parts has gotten out of hand. You cannot blame everything on inflation. Price gouging has gotten way worse at dealerships. If I had my own garage/ lift, I would fix and maintain everything myself. The Autobody portion of Cortese jeep/dodge is shoddy at best for quality repairs. I had hit a deer and had to get most of my front end replaced. The paint on the new bumper did not last more than a year before it started bubbling and pealing right off. I asked them to reinstall any parts that were in good working condition to save on money and they did a decent job aside from the fog light assembly which was burnt out and melted inside its housing. Overall if I need any jobs done that include more than regular maintenance, I typically find another shop, not connected to a dealership. More
by sailorjerry58
Employees Worked With
March 25, 2025
Always a pleasure to have my vehicles worked on by Cortese, thanks again for the amazing job Mike and team! Cortese, thanks again for the amazing job Mike and team! More
by Dan Southern
March 24, 2025
It was great place clean the people was very nice and friendly and very couresty friendly and very couresty More
by DMCBRIDE898
March 19, 2025
Problem still exists that they said was normal 👎🏾 all lies not good at all waste of time i think it's because enterprise doesn't pay there bill lies not good at all waste of time i think it's because enterprise doesn't pay there bill More
by kevinhinds77
Employees Worked With
Don't remember the name
