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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,118 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,118 reviews
June 04, 2023
I am always pleased with the service. The staff are welcoming and professional I would definitely recommend The staff are welcoming and professional I would definitely recommend More
by monicakentish
Employees Worked With
June 02, 2023
Have always provided me with great service and support! Every service representative I deal with has been great to work with. Every service representative I deal with has been great to work with. More
by 828propertymgr
June 01, 2023
Excellent customer service. Work completed ahead of estimated timeframe. Clean and quiet waiting room. Great. Work completed ahead of estimated timeframe. Clean and quiet waiting room. Great. More
by CE
May 30, 2023
Excellent service. Very efficient, This is the only shop I deal with because I believe they are honest. I wouldn't go anywhere else. Very efficient, This is the only shop I deal with because I believe they are honest. I wouldn't go anywhere else. More
by dharmor01
Verified CustomerMay 30, 2023
Got the job done, very quick and to the point! The Customer relations women was warm and welcoming, a great addition to waiting for your car to be finished. The Customer relations women was warm and welcoming, a great addition to waiting for your car to be finished. More
by Mikayla
Employees Worked With
May 30, 2023
Mike was very friendly and courteous upon my arrival. My wait was not too long for my repair. My wait was not too long for my repair. More
by dinabeaudette
Employees Worked With
May 29, 2023
Excellent service. Went in because someone told me my Jeep sounded funny when I started it. They looked at it and determined nothing was wrong and at no charge. Went in because someone told me my Jeep sounded funny when I started it. They looked at it and determined nothing was wrong and at no charge. More
by dharmor01
May 27, 2023
The dealership is fine, customer service in the service area is excellent. The low rating comes from all the pressure to fill out these reviews. Emails, text messages, it’s unrelenting. It’s not my job t area is excellent. The low rating comes from all the pressure to fill out these reviews. Emails, text messages, it’s unrelenting. It’s not my job to evaluate your company-my role is to pay you money. Once you have my money please leave me alone. Every time I go to the dealership they create tasks for me. I don’t want tasks, I don’t care what you get from Dodge for good ratings….just take my money, say thank you and leave me alone. More
by ekelly4
Employees Worked With
Not my job to evaluate your personnel
May 27, 2023
Very good service and timely! I have taken my 2020 Mitsubishi Eclipse Cross for service several times and they have been great. I have taken my 2020 Mitsubishi Eclipse Cross for service several times and they have been great. More
by mrirish7
Employees Worked With
