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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,121 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,121 reviews
May 04, 2023
Good very nice people thank you they explain all very good they come to ask if ian fine good they come to ask if ian fine More
by elkin1958
Employees Worked With
Other Employees :
Mike Maniscalco
May 02, 2023
Service writer Mike is the best one to deal with. He gives you all the info you need. The other guys don’t tell you how long your wait could be, barely call you, just kinda leave you hanging until it He gives you all the info you need. The other guys don’t tell you how long your wait could be, barely call you, just kinda leave you hanging until it’s time to cash you out. Mike is great though, he talks to you, explains things and gives you a rough idea of how long it could be. More
by Grimmace13
Employees Worked With
Mike
April 28, 2023
Was very worried on the cost of the needed repairs when I arrived. I had 11 codes stored and knew that the Jeep Cherokee was known for these codes. Worked with Mike when I arrived, I thought I would be told arrived. I had 11 codes stored and knew that the Jeep Cherokee was known for these codes. Worked with Mike when I arrived, I thought I would be told I needed a new transmission and would receive a 5,000 dollar bill, instead Mike explained that it needed a software update and a few other small items. I walked out spending 225.00 and was very pleased with the service from start to finish. Also, I highly recommend that you update the names of the service department employees. I only interacted with Mike who was outstanding throughout the visit however he is not listed below. Interestingly, there is only one employee's name listed for the Service department and I am sure you have a team, recognize the team it means something to them to see their names on these as well. I am more likely to complete a survey when I know I am rating the person who gave me the service. More
by adamnowak42
Verified CustomerApril 28, 2023
Very Friendly. it was nice that they remembered my name when i came in.awsome it was nice that they remembered my name when i came in.awsome More
by pcalabrese
April 28, 2023
I always come to Cortese Chrysler for service on my van. I'm consistently happy with their work. I'm consistently happy with their work. More
by thedaveyouknow
April 24, 2023
Very satisfied with the sales and service, staff is very friendly and accommodating. Highly recommend friendly and accommodating. Highly recommend More
by Sam
April 23, 2023
The team did a fantastic job communicating and completing this service repair on time. Thank you bring on time and professional. this service repair on time. Thank you bring on time and professional. More
by Dbentley212
April 17, 2023
Did a very good job fixing my jeep. I am happy with the service I got. I am happy with the service I got. More
by andylgreen
Employees Worked With
April 10, 2023
I am very pleased with the services I receive from Cortese Chrysler. Rob the technician was very helpful and paid attention to my needs. I would recommend Cortese to anyone. Cortese Chrysler. Rob the technician was very helpful and paid attention to my needs. I would recommend Cortese to anyone. More
by abourne1
Employees Worked With
Rob Balon
April 10, 2023
Dan and Rob always take care of me. Thanks for a smooth transaction and good communication. Thanks for a smooth transaction and good communication. More
by jpeterson192
