
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Clean waiting room and friendly staff a little pricey though. I loved their inventory of cars. though. I loved their inventory of cars. More
Service took 2. 5 hours for regular oil and tire rotation and cost over 100 bucks. No communication over codes being thrown from computer that were found at check in 5 hours for regular oil and tire rotation and cost over 100 bucks. No communication over codes being thrown from computer that were found at check in time. Upon arrival had to wait strangely in bay while man sat strangely in chair stating he was just visiting. Waiting area had over powering smell of some kind of commercial febreeze! More
Clear explanation, quick, solid work, staff was friendly and helpful, understood my cost limitations and made reccomendations and helpful, understood my cost limitations and made reccomendations More
My car was stolen whilst in Cortese’s care with a couple of other vehicles. I eventually managed to get their insurance information. of other vehicles. I eventually managed to get their insurance information. More
Excellent Service! ! We have bought 3 vehicles from Cortese over the years, great Sales Team, Service and Warranty work! Highly Recommend!!! ! We have bought 3 vehicles from Cortese over the years, great Sales Team, Service and Warranty work! Highly Recommend!!! More
I love this place! Every one was so nice and helpful!I will definitely come back one day. Anna is awesome!Thank you very much for your help Anna. Every one was so nice and helpful!I will definitely come back one day. Anna is awesome!Thank you very much for your help Anna. More
Wonderful experience, customee service was wonderful, Car was repaired within a decent time. will recommend to friends and family, was repaired within a decent time. will recommend to friends and family, More
I advise everyone looking for a uesd or new vehicle to speak with Anna. She is someone with vast knowledge and experience. speak with Anna. She is someone with vast knowledge and experience. More
Outstanding Service. The inspection check did reveal a few safety issues that I needed to address. Work was done in a reasonable amount of time and the personnel was very The inspection check did reveal a few safety issues that I needed to address. Work was done in a reasonable amount of time and the personnel was very professional. More
Dealership was fine. Many unfinished details before , during and after delivery. Sales person was fine but no real issues addressed , like financial information on paym Many unfinished details before , during and after delivery. Sales person was fine but no real issues addressed , like financial information on payments, lease options and trade in value. First off , the large battery was dead on my new Jeep Wrangler Willys Wheeler 4XE HYBRID. Car was not cleaned and had 2 days worth of snow / dirt on it. Financial issues were no notice of increase in payment due to credit NOT being checked prior to deal. I almost walked out when payment went up when I was clear about payment amount. Probably should’ve just left. Too many details left hanging like Sirius XM and all the xx trying to connect all the Mopar, Jeep and connected apps. Really sucked as far as service after the sale. Already had 3 engine light or other UNKNOWN and scary things happen. Do not buy this vehicle until you spend a solid hour with a KNOWLEDGEABLE SERVICE. Person. Overall, I still love this Jeep and will keep it a long time. Everybody that touched this deal with me was nice but each part of this transaction was lacking in focus. It was MY choice to BUY this Jeep. I had been looking for a year and a half and I appreciated Ms. Cortese reaching out several times prior and after the sale. Service dept is the best of all the departments I dealt with. I will back for service soon. Westin Brainerd was very nice sales person. I will just close this and appreciate my New Jeep Wrangler Willys Wheeler 4XE in Purple Reign. More