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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,113 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,113 reviews
October 16, 2021
On Monday, October 11th, my driver door window stopped operating. I called Cortese Tuesday morning, and an appointment was booked for 10:30am, Thursday October 14th. The Service Adviser, Rob Balon wrote operating. I called Cortese Tuesday morning, and an appointment was booked for 10:30am, Thursday October 14th. The Service Adviser, Rob Balon wrote up the Service Request and promised to keep me apprised of the status of the repair. Rob kept me up to date with Text messages and phone calls. Rob called me when the repair was complete. I do need to have Brake work done. Rob and Brian Mitchell let me know that the parts were available when I make an appointment for the brake work. I would have appreciated if the tech had cleaned up the door and window when the job was finished. More
by ehammer48
Employees Worked With
Rob Balon, Brian Mitchell
October 13, 2021
Buying a car at Cortese was a great experience! Rick was a pleasure to work with! a pleasure to work with! More
by BM378
Verified CustomerEmployees Worked With
October 13, 2021
Amazing service! Derek approached us within minutes of walking in the showroom but not in an overbearing way. He was very genuine. We drove from Elma to check out a Jeep Renegade at Cortese. I am so pleas walking in the showroom but not in an overbearing way. He was very genuine. We drove from Elma to check out a Jeep Renegade at Cortese. I am so pleased Derek took the initiative to ask if we needed help. A few hours later we received top dollar for our trade-in and drove off in my new Bikini Jeep Renegade! Thank you Derek and Cortese for being honest and willing to make sure we were satisfied customers! We will definitely make the drive back out to see Derek at Cortese when my husband is ready for a new car. More
by JFKHOOPS
October 10, 2021
Cortese is our dealership and service provider for over 40 years! The service has always been excellent. The service advisors are professional, kind, excellent communicators, and just plain great people! 40 years! The service has always been excellent. The service advisors are professional, kind, excellent communicators, and just plain great people! No other provider has so much as changed our oil (except for a Ziebart recommend that I thought was being done at Cortese when Ziebart used another provider) on any of our cars, which have all been purchased from Cortese. What's not to love??? More
by dspaff
October 07, 2021
Good service, nice people easy to work with have more comfy chairs in lounge if you are waiting comfy chairs in lounge if you are waiting More
by Mlov987
Employees Worked With
October 07, 2021
great work as usual, quick easy in and out. had just a NYS Inspection, general check up NYS Inspection, general check up More
by jgill2
Employees Worked With
October 06, 2021
The price for the labor was so expensive i didnt expect to pay that this is my first time using the dealership for a service to pay that this is my first time using the dealership for a service More
by crissy4888
Employees Worked With
October 04, 2021
Simply the best sales and service. They go above and beyond. Would not buy a car anywhere else beyond. Would not buy a car anywhere else More
by dcortina2
