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Cortese Ford Lincoln

Rochester, NY

4.6
2,366 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,366 reviews

August 04, 2025

Always friendly, keeps you informed of your auto status while providing good service quickly accurately More

by dbRoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

This dealership is compromised of the people who work there. Wether it's Sales, Customer service or the Repair Shop. I've always received kindness and courtesy and thoughtfulness. I would highly recommen More

by bnicety2me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce
Jul 31, 2025 -

Cortese Ford Lincoln responded

Thanks for the great review.

July 30, 2025

Great customer service, all the service crews were knowledgeable and made sure that all my needs were met. thank you. More

by TONY33FIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Cortese Ford Lincoln responded

Tony, we appreciate your business.

July 29, 2025

Cortese Ford Service did an excellent job fixing my broken screen display and regular service maintenance. The people at the shop are all very friendly to work with. Thank you for another great exper More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Cortese Ford Lincoln responded

Marie, thanks for allowing us to service your vehicle...we appreciate your business.

July 29, 2025

I was in today and had the pleasure of working with Selena Flesch. She was very helpful and friendly. She worked with me to get me the payment range i wanted to stay in. This is the second vehicle m More

by peachs14619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena Flesch
Jul 31, 2025 -

Cortese Ford Lincoln responded

Thanks for allowing us to earn your business and the great review.

July 23, 2025

Easy to schedule an appointment. Employees are all friendly and helpful. Best experience I have had at a dealership. Zach fixed a problem numerous other techs could not, and quickly! More

by 357magzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Cortese Ford Lincoln responded

Thanks for the great review. We appreciate your business.

July 21, 2025

Communication is not good. Took me several calls to get someone to call me back. frustrating More

by Adrienneatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Cortese Ford Lincoln responded

Adrienneatti, I am so sorry that this was your experience. Please give me a call at your convenience. I welcome the opportunity to speak with you. Michelle@Cortese Customer Relations 585-277-3241

July 20, 2025

Worked with me to get me what I could afford in a timely manner. Highest trade in value compared with what 2 other dealers offered. I will be back. More

by aludwig001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

I had a fantastic experience at Cortese. My sales representative Massimo was an absolute delight and helped me find the vehicle I had been looking for at the right price. I will definitely b More

by alavigne001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Massimo
Jul 14, 2025 -

Cortese Ford Lincoln responded

Thank you for the great review. We appreciate your business.

July 10, 2025

Very good used vehicle and value for the price. Very clean and friendly staff. Easy transaction More

by 427biscayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cavallario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff La MARTINA
Jul 24, 2025 -

Cortese Ford Lincoln responded

Your business is greatly appreciated. Thanks

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