Cortese Ford Lincoln

Another perfect experience Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a fa Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a factory update to avert a possible problem. I had received the letter regarding this potential issue several months earlier but had forgotten all about it. The service department was able to make the necessary update (at no charge) while I was there. Thanks to their due diligence, my car is now up-to-date. More

Relatively Quick and Easy Steve Service Did an Excellent Job, He was cool and courteous to me. Clifton Green shadowed him, he was very nice Dave Robinson did make it hard for Steve Service Did an Excellent Job, He was cool and courteous to me. Clifton Green shadowed him, he was very nice Dave Robinson did make it hard for me to leave without saying no. The service department did look clean and organized. Travis did well understanding what I was willing and not willing to pay. On another note, I wish I could of had a full tank when I left seeing I financed a pretty expensive vehicle. I did notice when I got home that above the visor that they were still dusty or grimy. I also noticed that the Detail team missed the tailgate where it rotates up and down when opening and under the front and rear bumper where it looked like it had be driving through a corn field or something. (I was prior service so I tend to find things that are not out in the open and in nooks and crannies). Overall I have ad the truck for 24 hrs and have been satisfied. More

Wonderful Experience With everything going on I was in a bit of a bind but with Cortese Ford they were able to get me financed, get me a truck and calmed my biggest fears With everything going on I was in a bit of a bind but with Cortese Ford they were able to get me financed, get me a truck and calmed my biggest fears of not having a way to get around. THANK YOU More

Another great visit / service by Cortese team / Service staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had que staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had questions regarding the software / door lock and Patrick was super helpful. More

Mikayla was super helpful! Made sure I understood everything I didn’t now and matched me up with car that fit exactly what I was looking for! everything I didn’t now and matched me up with car that fit exactly what I was looking for! More

Service/Maintenance As always, Al performs at the top of this game. Needed rear-springs, tie rod issue and break check. It took awhile to get the parts, but not their fa As always, Al performs at the top of this game. Needed rear-springs, tie rod issue and break check. It took awhile to get the parts, but not their fault. A week later, we were back on the road for camping! More

Everything was fast and efficient. Customer service was great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. More

Friendly team at the service center! Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy More

I feel that a service advisor should have contacted me to let me know updates on my car. I didn’t know my car was fixed until I received a text telling me if I have any questions to contact Ford. When I did let me know updates on my car. I didn’t know my car was fixed until I received a text telling me if I have any questions to contact Ford. When I did contact them that’s when I learned it was fix. In the past Ford would call me to let me know my vehicle was done. I was disappointed in the service because I paid all that money and didn’t get the feedback that I felt like I deserve. More

Fast service, great communication, excellent work I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good d I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good dealerships, and this is one of them. We have no need to go anywhere else. More