
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean clean service department all my questions were answered they gave me a rental car which was clean More
The best salesman I have ever dealt with! I had the best time with Tom my salesman, He made trading in my truck for a new one the easiest and best deal around! I had the best time with Tom my salesman, He made trading in my truck for a new one the easiest and best deal around! More
My car still tells me I need an oil change and that was what I was charged for. You didn't do the 100,000 check up, and I asked you to. I tried calling patrick,Patrick, person who handled my car and he nev what I was charged for. You didn't do the 100,000 check up, and I asked you to. I tried calling patrick,Patrick, person who handled my car and he never called back More
Brought my vehicle in for a 40,000 check up. Service department was helpful and friendly. Vehicle wasn’t finished within the original timeframe they mentioned because they found an issue and fixed that department was helpful and friendly. Vehicle wasn’t finished within the original timeframe they mentioned because they found an issue and fixed that as well. More
Outstanding salesperson. Wayne listened carefully to our needs & was very knowledgeable about all the features in the vehicle. Besides being professional he was friendly and pleasant. It was a pleasure do needs & was very knowledgeable about all the features in the vehicle. Besides being professional he was friendly and pleasant. It was a pleasure doing business with him. More
Professional, Quality work, Excellent I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are cou I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are courteous, friendly. Great More
Another perfect experience Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a fa Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a factory update to avert a possible problem. I had received the letter regarding this potential issue several months earlier but had forgotten all about it. The service department was able to make the necessary update (at no charge) while I was there. Thanks to their due diligence, my car is now up-to-date. More
Relatively Quick and Easy Steve Service Did an Excellent Job, He was cool and courteous to me. Clifton Green shadowed him, he was very nice Dave Robinson did make it hard for Steve Service Did an Excellent Job, He was cool and courteous to me. Clifton Green shadowed him, he was very nice Dave Robinson did make it hard for me to leave without saying no. The service department did look clean and organized. Travis did well understanding what I was willing and not willing to pay. On another note, I wish I could of had a full tank when I left seeing I financed a pretty expensive vehicle. I did notice when I got home that above the visor that they were still dusty or grimy. I also noticed that the Detail team missed the tailgate where it rotates up and down when opening and under the front and rear bumper where it looked like it had be driving through a corn field or something. (I was prior service so I tend to find things that are not out in the open and in nooks and crannies). Overall I have ad the truck for 24 hrs and have been satisfied. More
Wonderful Experience With everything going on I was in a bit of a bind but with Cortese Ford they were able to get me financed, get me a truck and calmed my biggest fears With everything going on I was in a bit of a bind but with Cortese Ford they were able to get me financed, get me a truck and calmed my biggest fears of not having a way to get around. THANK YOU More
Another great visit / service by Cortese team / Service staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had que staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had questions regarding the software / door lock and Patrick was super helpful. More