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Cortese Ford Lincoln
Rochester, NY
2,346 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,346 reviews
May 14, 2024
Staff was great, finding and communicating better warranty information than what I had. Work was done well and within the time frame that I had hoped for. All the Ford dealerships within an hours dri warranty information than what I had. Work was done well and within the time frame that I had hoped for. All the Ford dealerships within an hours drive of me couldn't get me in for 1 - 3 weeks. Cortese got me in the next day. So even though it's nearly a 2 hour drive for me from the eastern Finger Lakes, Cortese will be my go-to service center going forward! More
by Daveandathena
Verified CustomerEmployees Worked With
May 11, 2024
Everyone I encountered at Cortese made the usually stressful car-buying experience quick and efficient. My salesperson, Serena Flesch, was able to work with me to come up with a very competitive price stressful car-buying experience quick and efficient. My salesperson, Serena Flesch, was able to work with me to come up with a very competitive price and has been attentive since sale in ensuring that I am happy with my new Bronco Sport. I have been recommending Cortese to anyone looking for a new car. More
by thering.julie
May 10, 2024
Great car buying experience from start to finish. Our salesperson Jim Spinelli is knowledgeable, friendly and patient. The dealership itself is clean, bright and well organized. We couldn't be ha Our salesperson Jim Spinelli is knowledgeable, friendly and patient. The dealership itself is clean, bright and well organized. We couldn't be happier with both the dealership and our new Explorer. More
by Spinner
May 06, 2024
Always great service! Staff always friendly, knowledgeable and helpful. I alway take my 2014 Ford Escape to them for oil changes. Staff always friendly, knowledgeable and helpful. I alway take my 2014 Ford Escape to them for oil changes. More
by chrisgeldof
Employees Worked With
May 04, 2024
Thank you to Jason in sales at Cortese Ford for getting my new Ford bronco after a total loss on my old Ford EcoSport. He was able to get me in a new vehicle within days of finding out my vehicle was total my new Ford bronco after a total loss on my old Ford EcoSport. He was able to get me in a new vehicle within days of finding out my vehicle was totaled. He was kind courteous professional and expedited getting me into a new car immediately. It saved me so much stress in waiting and I got something better than I had before. I would go back again I would recommend Jason as a salesperson to anyone shopping for a Ford. Also big thanks to Phil the manager of Cortese Ford and Darren in finance for their help, More
by chantepost
May 03, 2024
Brought my wife’s Edge in for an oil change. Zach quickly checked me in and Scott performed the service. Waiting room was clean and comfortable with free coffee. Everyone was friendly and cou Zach quickly checked me in and Scott performed the service. Waiting room was clean and comfortable with free coffee. Everyone was friendly and courteous. Even got to use my wife’s Ford reward points! More
by Donski
May 02, 2024
Jack was courteous, professional, and friendly! As usual my service was excellent. Also the cashier who cashed me out was extremely friendly. Thanks again Cortese Ford! Rebecca Zeiner As usual my service was excellent. Also the cashier who cashed me out was extremely friendly. Thanks again Cortese Ford! Rebecca Zeiner More
by zeinerr
May 02, 2024
My most recent visit was unusually awful. The technicians didn't realize we were in the waiting room so they emailed a response while we waited around for 3 hours for a simple operation. An i The technicians didn't realize we were in the waiting room so they emailed a response while we waited around for 3 hours for a simple operation. An inspection, tire rotation and a quick look at my brake pads. After getting information back we told the brake pads were OK but dry so servicing could help. Despite the 550$ charge the noises still persist. I paid for a fix that meant nothing to my actual problem. What a huge waste of money and time. Then I was told my tired need to be replaced at the cost of 600$. Technician kept urging it may not pass inspection yet another tech confirmed inspection passed prior to that conversation revealing that cortese ford is trying hard to get me to pay for additional services. Calling around I found four places that offered to do it for 300$ to 400$. It's a shame I bought my car here, I likely will not be going back. Paid 800$ for an inspection and tire rotation. More
by Jacob
Employees Worked With
May 01, 2024
I should whole heartedly say that it was an extremely satisfied experience at this dealership. Right from the front desk employee to the sales and finance department were extremely helpful and welcoming. satisfied experience at this dealership. Right from the front desk employee to the sales and finance department were extremely helpful and welcoming. I should specifically mention about Mr. Wayne Rainey from Sales and Chris from the finance department. They were very professional and friendly. I would definitely recommend this dealer for any of your needs. What made this dealer different is their openness and absence of “usual” jargons. More
by Nandanan
