Cortese Ford Lincoln

Satisfied as always!! The service was prompt and efficient... this service center does not miss an opportunity to wow me with their service experience appreciate al The service was prompt and efficient... this service center does not miss an opportunity to wow me with their service experience appreciate all your help and keep up the good work More

Fast and easy The tech was super helpful and very polite. Everything was very smooth and easy. Scheduling was very easy, they got me right in to fix my wheel sensor The tech was super helpful and very polite. Everything was very smooth and easy. Scheduling was very easy, they got me right in to fix my wheel sensor that apparently broke off in my wheel. More

Very thorough! Cortese Ford service department is always very thorough. They always have my car ready on time. with out any surprise pricing. Darren, who is my serv Cortese Ford service department is always very thorough. They always have my car ready on time. with out any surprise pricing. Darren, who is my service manager is always pleasure to work with. More

Wouldn’t recommend at this time due to reasons below Needed appointment for recall. Made appointment over a month ago. Got a call a day before from service department canceling the appointment d/t out of Needed appointment for recall. Made appointment over a month ago. Got a call a day before from service department canceling the appointment d/t out of the recall part and to call in a month or so to reschedule because service department wasn’t sure when the part would be available. Called 4 times leaving a message at the service department to reschedule after a month passed. Every time we called we got voicemail- left message need to schedule an appointment and phone number with no return call! Four calls in a week and a half with NO return call! Very frustrating. So we stopped in on a Saturday to make an appointment! It took us stopping in to finally get an appointment! The service man blamed it on the phone routing! You all need to get it worked out! We have bought several cars from Cortese Ford and won’t again if this is how service on our cars is going to be! Just return calls!!! More

Service Keith and Darren always take care of me...can't say enough good things about them!Patrick has also been helpful, and I have been dealing with them for Keith and Darren always take care of me...can't say enough good things about them!Patrick has also been helpful, and I have been dealing with them for 12 years now. More

friendly and efficient I am pleased with how quickly my service representative responded to my problem and the short length of time that I spent in the waiting area. I am pleased with how quickly my service representative responded to my problem and the short length of time that I spent in the waiting area. More

Purchased pre-owned car Purchased pre-owned Charger from Gene Ake. Pleasant, professional, competent. Overall smooth transaction. Paperwork took longer than expected but o Purchased pre-owned Charger from Gene Ake. Pleasant, professional, competent. Overall smooth transaction. Paperwork took longer than expected but overall not a bad experience buying the car. Would do business with Cortese again! More

Oil change, inspection, rotation What a great fast efficient service! The people where amazing explained everything and didn't try to rip me off! I come here everytime and i live 40 m What a great fast efficient service! The people where amazing explained everything and didn't try to rip me off! I come here everytime and i live 40 minutes away. More

I love the vehicle, don't love the service. Purchased a 2015 Ford Focus ST. Absolutely love the car... The issue lies with the shady worksman ship of the employees. The car has a cracked windshi Purchased a 2015 Ford Focus ST. Absolutely love the car... The issue lies with the shady worksman ship of the employees. The car has a cracked windshield, a bent rim, and had un-usable brakes all of which was left for me to repair rather than being fixed when asked within the week of purchase. I was told that I bent the rim and that there was nothing to be done... I was told the windshield would be looked at, which never happened. And I was told the brakes are an as is, although the vehicle had a fresh inspection with pads that had 15% pad left. I think this place has great potential if they would put more into customer satisfaction rather than profit made. And also Jack Hawes was amazing. He made sure I was comfortable and informed every step of the way. Everything beyond him began to crumble. More

Professional and yet personal service. I am always confident when I leave that nothing was left undone. Patrick looks ahead as to what might be needed to see if it can be taken care of at t I am always confident when I leave that nothing was left undone. Patrick looks ahead as to what might be needed to see if it can be taken care of at this appointment. I appreciate his attention to the services my vehicle needs. More