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Cortese Ford Lincoln

Rochester, NY

4.6
2,345 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,345 reviews

November 25, 2023

Thank again Darren, for all you do on my truck my radio is working great one love More

by silverbuick04
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

They’re always courteous and friendly, and totally up front. They always take the time to explain anything of my concern More

by James Selvek
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed, service mgr. and Jordan
November 23, 2023

Great service department. Fast turn around, mounted my inspection sticker in perfect alignment with the registration sticker and installed the parts I needed More

by PBJ5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

I was charged an 400 for a car that was suppose to be a longer. They kept say my car was almost done then when I went to get it was not fix right so I had to wait another day More

by carriephelan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hawes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

The Cortese service center has by far the best staff to work with! Very courteous, friendly and knowledgeable. It's always a pleasure to have my vehicle serviced there! More

by lew57ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Very responsive and a pleasure to with. Everything was done in a timely manner with no problems. More

by rhdyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Great customer service. Drove right into the service area and the service person came out to greet me immediately.., no waiting, and then he took care of matters from there More

by man38f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Great Service. . Jack and team were absolutely awesome. I will recommend you all to any and everyone. More

by donnell.clark90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Very accommodating. I prefer to have my service done at Cortese Lincoln. I’m very comfortable there and I have confidence in the people in the service department. Rece More

by BusyNana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Great service on my 2016 Edge. Did a fantastic job quickly and Darrin was really good about communicating the status. More

by Jlamb052703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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