Back

Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Contact Dealership

2452-2500 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 2,347 reviews

April 22, 2023

The were very helpful with being seen and getting tires on a very short notice. More

by masonsbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Cortese Ford Lincoln responded

Thanks for the great review, we appreciate your business here at Cortese.

April 21, 2023

been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss More

by a.norsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson
Apr 25, 2023 -

Cortese Ford Lincoln responded

We thank you for your business over the years.

April 21, 2023

Always great service when I bring in my escape. Very professional service department. Did a great job! More

by djnike22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Over 53000 dollar ford wants me to pay to insert g p s no way More

by brackandtinker
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hawes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Cortese Ford Lincoln responded

I am so sorry there was a concern with your install...give me a call I'd like to see how we can help?

Apr 18, 2023 -

brackandtinker responded

Case closed l lose but in another way to look at it I’m not the only loser

April 16, 2023

Not aware each diagnosis request in same visit would be $150 each. Paid over $300 bucks to be told nothing was wrong with car. More

by doriec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Brand new windshield wiper’s were taken out of my back seat. And my motorcycle key fob that was in my truck was also taken! Will never recommend this dealership or service center. More

by mfeary919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Van Orden
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

I loved that there was no wait time. My 7:30am appointment started on time and there was a quick review of what was to be looked at/completed. Al was great! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

What can we say true to your word, I had a situation with my new vehicle, Al and his crew handled. It perfectly came up with a fantastic solution. I then had a few personal things happen, which needed More

by bennettswagger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Great customer service. I have not had any challenges since 1995 when I started with Cortese. More

by LETICIASANTA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Cortese Ford Lincoln responded

We appreciate your business here at Cortese!!! Thanks for the great review!

April 03, 2023

Went out of their way to get me in quickly. I waited for the service to be completed which was done in a timely manner. More

by derekvandenhandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Cortese Ford Lincoln responded

We thank you for your business and the 5 stars!!!

...
32
...