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Cortese Ford Lincoln
Rochester, NY
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,347 reviews
February 06, 2023
The service appointment went off without a hitch and my service representative applied by Ford Pass points and coupon to my bill. service representative applied by Ford Pass points and coupon to my bill. More
by DAVID.YUHAS
Verified CustomerEmployees Worked With
February 05, 2023
Every one there was very helpful, patient, and professional. Did everything they could to get me into my new vehicle asap. professional. Did everything they could to get me into my new vehicle asap. More
by lrivera0184
February 03, 2023
My repair was done quickly (i was coming in for a recall on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7 on my car), and my car was still nice and clean inside when I got it back. I dropped it off on a Monday after close despite my appointment being at 7am Wednesday and my car was ready for pickup at 10am Tuesday! More
by carepony
Employees Worked With
January 31, 2023
service was fine some communication issues but I understand things happen. Overall pleased with my work. understand things happen. Overall pleased with my work. More
by jerolddesimone
Employees Worked With
January 31, 2023
When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at the desk advised me of other items that were needed and said the advisor would contact me to discuss after they looked at the car. Jack called me back to give me more information to make choices. When I returned to pick up the car, he had a mechanic to go get the car for me. All was an excellent experience. More
by Mama Bear
Employees Worked With
January 30, 2023
My service appointment, was quick and customer service and non customer service employees were friendly. and non customer service employees were friendly. More
by JOHNCARNEVALE1971
Employees Worked With
Other Employees :
Dave Robinson
January 30, 2023
Everything is working top shape after my last visit. I appreciate them doing the repair at no charge on a previously charged repair as well. I appreciate them doing the repair at no charge on a previously charged repair as well. More
by mathewtjones21
Employees Worked With
Other Employees :
Whichever technician did the work for me
January 27, 2023
Darren did the intake, I called at the end of the day for progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and thei progress report. It wasn't Darren, but the guy I dealt with when I picked it up, answered my questions - identified the codes that surfaced and their implication. More
by djc11_54
Employees Worked With
January 27, 2023
The team is always friendly and engaging. Darren does a great job getting to know you and communicates well. Darren does a great job getting to know you and communicates well. More
by CHRISMADDALENO
January 26, 2023
Excellent service staff at Cortese Ford Jack Hawes service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily wor service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily work on Hybrid and PHEV vehicles Trustworthy Highly recommend Cortese Ford More
by swathes-musings.0t@icloud.com
Employees Worked With
