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Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,347 reviews

November 25, 2022

Al explained all future recommended service up front while taking care of my present needs! Appreciate it! More

by malibu64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review!

November 25, 2022

Very fast and friendly customer service was very satisfactory service will be bringing my sons car for his next service More

by CTASHA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

November 22, 2022

Good service efficient work the staff was helpful very friendly my car was done at least 1 hr Thanks More

by Maydelinreve2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

November 21, 2022

They were ready for me when I flew into Rorchester New York . The truck was clean and they were very polite . I would buy from them again if I needed to . More

by jkp3111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the awesome review! We appreciate your business!

November 21, 2022

Al Rosseter was helpful. Answered all our questions about our maintenance plan. Car was done in time m. More

by EILEENREYNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

November 18, 2022

Al was extremely helpful in getting everything taken care of on our Explorer. thank you More

by vadonlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

November 18, 2022

Still waiting for the key part of the starter unit I purchased from you for 397.00 More

by CITYFARMERJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hawes
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2022

The service I received at this dealership when I took my car in for maintenance shocking and very disappointing More

by MzzReed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cavallario
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cavallario, Jordan Burnette, Tom Holtz
Nov 15, 2022 -

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

November 14, 2022

Service was great. I was there for NYS inspection but Al told me I had 2 recalls on my vehicle and that they should get fixed. He was able to squeeze those in. I was More

by Grace C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Cortese Ford Lincoln responded

Thank you Grace for the amazing review!

November 14, 2022

Service at Cortese Ford is always stellar. Fast and reliable every time. Pricing is reasonable. More

by khedberg000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Cortese Ford Lincoln responded

Thank you so much for the great review! We appreciate your business. If you need anything please feel free to call or stop by!

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