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Cortese Ford Lincoln
Rochester, NY
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Over 1,000 vehicles to choose from!
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Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,353 reviews
October 28, 2022
All good…Everyone was very professional! The process was simple and I really appreciate that! The process was simple and I really appreciate that! More
by tom@rglgage.com
Verified Customer
October 27, 2022
Fast service. Courteous. Good advise. Great experience. Darren replaced as small part that helped our car shift. The part was not covered on our drive-train warran Courteous. Good advise. Great experience. Darren replaced as small part that helped our car shift. The part was not covered on our drive-train warranty, and the part was very inexpensive. The labor was the major cost, but well worth it to have our vehicle back to our family in such a short time. We had the vehicle back in a very short time and Darren was great throughout this process. I hope that Ford initiates a recall to permit a refund for this. More
by mike.gleghorn
Employees Worked With
October 21, 2022
Staff were Very pleasant at the desk initially and when checking out. Service was prompt too. Great job! checking out. Service was prompt too. Great job! More
by carolcoy121
Employees Worked With
October 21, 2022
I love Cortese because of Darren Sneddon. He works hard and always does everything he can to meet customer needs. Also, Zach Sypolt was a wonderful salesman with an outstanding personality. He works hard and always does everything he can to meet customer needs. Also, Zach Sypolt was a wonderful salesman with an outstanding personality. I am truly grateful for all they have done. I would also comment on the Service Department. They are a true asset to Cortese. Great personalities and very detailed. Cortese will always be my number one choice for vehicle shopping. More
by katherinekolich
October 17, 2022
The service was really good, great mechanic and the service counter guys were very helpful. service counter guys were very helpful. More
by Cap
October 17, 2022
Great service. Got my vehicle in very quickly and fixed my issue with no hesitation!!! Definitely recommending to my friends and family!! Got my vehicle in very quickly and fixed my issue with no hesitation!!! Definitely recommending to my friends and family!! More
by gpulleyn236402
Employees Worked With
October 15, 2022
Dropped off my 2014 Expedition for the diagnosis of AC and exhaust manifold. They did a fantastic job, except two things which is the reason for a 4/5 star. 1. The two AC charge valves were missed after t and exhaust manifold. They did a fantastic job, except two things which is the reason for a 4/5 star. 1. The two AC charge valves were missed after the work, and he gave me two brand new caps. 2. The access door under the glove box was open when they finished the job. More
by yq1004
Employees Worked With
Al Rossester
October 14, 2022
Harry as always took great car of my 2021 GT500. The guys at the counter are helpful also a bunch of good guys. Dennis Capriotti The guys at the counter are helpful also a bunch of good guys. Dennis Capriotti More
by Cap
Employees Worked With
Other Employees :
Harry technition , Dave Robinson, Ed Smith, Al Rossester
October 07, 2022
What should have been a 4 hour job at most turned into a 4 day ordeal without my car. Then I had to bring it back because the mechanic left a tool in the door panel. 4 day ordeal without my car. Then I had to bring it back because the mechanic left a tool in the door panel. More
by Fonzie0
Employees Worked With
October 06, 2022
Really like the service quality (now feel the difference while driving) and customer service, who went above and beyond to accommodate my extra request. Thanks while driving) and customer service, who went above and beyond to accommodate my extra request. Thanks More
by krishsarkar
Employees Worked With
