Cortese Ford Lincoln

Wonderful dealership! I have had my car serviced at Cortese Ford for many, many years. The service is excellent. The car is always repaired right the first time. And the w I have had my car serviced at Cortese Ford for many, many years. The service is excellent. The car is always repaired right the first time. And the waiting time is minimal. More

I’ll never deal with the dealership again unless its for a recall or for warranty work. It took 4 visits to get work completed because they kept forgetting or couldn’t do something after I was already there a recall or for warranty work. It took 4 visits to get work completed because they kept forgetting or couldn’t do something after I was already there. I had to keep taking time off of work to continue to get my car looked at for the same stuff. The entire process was a joke, especially when I was told I’m responsible for my car and I had already brought my car in twice for the same thing and the work hadn’t gotten completed. Complete waste of time. There are other dealerships out there when I’m ready to buy again I’ll find somewhere else because at this point there has been nothing but trouble and problems with the dealership and me buying this car 2 years ago. More

Quick and friendly service for a safety recall fix. Haven't had any issues since. Haven't had any issues since. More

Jack has excellent customer service and communication skills. My child goes to school in NY and needed her car repaired. He answered all my questions via text or call even though I was many states away skills. My child goes to school in NY and needed her car repaired. He answered all my questions via text or call even though I was many states away. He also communicated clearly with my child who is a newer driver. He also dealt with the company where we bought the car (again, not in NY) and clearly communicated the repairs and costs with them. I would recommend Cortese and Jack to anyone. I feel confident and relieved my child has a safe car to drive after the repairs. An added bonus, the car was repaired the same day it was brought in! Thank you so much Jack, the service department and Cortese. More

Good deal on used vehicle and bought it. They lost the spare key in the snow? They are still looking? Got car home noticed oil life was 43% they said they did complete service? Was going on They lost the spare key in the snow? They are still looking? Got car home noticed oil life was 43% they said they did complete service? Was going on a trip so l wanted to double check oil change and service at local ford dealer. After they service it they say the stabilizers and bushings are bad. So l take it back to Cortese which is 2 hrs away and they say nothing is wrong with stabilizers and bushings. So l guess just run it which I'm doing and hope l never lose the key. Which Ford dealer do you believe. Overall satisfied with Cortese. They way things are going it doesn't matter. Next car will either be from tesla or horse and buggy. Thank you for my rant. More

The service department kept my car for 3 months with no compensation or trying to accommodate me having transportation! I had to pay a car note for a car they had and for a rental without any reimbursement compensation or trying to accommodate me having transportation! I had to pay a car note for a car they had and for a rental without any reimbursement! Attitude by the service manager, and told that it was a me problem not his! Ford service department that is! More

Jack is a really nice helper to handle my car's problem. I'll be back again. I'll be back again. More

Very easy to deal with. I was from out of town so they even picked me up at the train station! I was from out of town so they even picked me up at the train station! More

Hospitality was wonderful I was greeted with respect. I highly recommend this dealership. Thanks again for everything. I highly recommend this dealership. Thanks again for everything. More

The service was timely, and they did a great job fixing my wipers and brakes my wipers and brakes More