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Cortese Ford Lincoln

Rochester, NY

4.6
2,246 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,246 reviews

March 15, 2022

Could not have had a better experience at a dealership! Hands down the best car buying deal I've ever had! Thanks Cortese! More

by dma1358
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

The dealership was able to accommodate our wishes to make the deal. Financing was easy which made the pick up and trade of the vehicles quick. We are very happy with our new vehicle. More

by latham80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Heath, David Eichelberger
March 15, 2022

Dave was a pleasure to work with. He helped recommend the vehicle that would fit our needs and pricing exactly. I would definitely recommend to family and friends who are vehicle shop More

by krissyhoad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichelberger
March 15, 2022

Brought in for an oil change. Asked if I wanted to do a recommended tire rotation. I agreed. Left the building and my wheel came off my SUV on a busy road. They didn’t put the lug More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Osier
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

They are very professional and easy to work with their information and time are centered on the customer along with their care of the working community 😀 👍 More

by kdmartin03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
March 14, 2022

My experience was none. I dropped my vehicle off at 8:30am. I received no follow up to let me know what was going on with my vehicle, and had to reach out to the service d More

by dknowlin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrin
March 14, 2022

Wonderful dealership! I have had my car serviced at Cortese Ford for many, many years. The service is excellent. The car is always repaired right the first time. And the w More

by rgray9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

I’ll never deal with the dealership again unless its for a recall or for warranty work. It took 4 visits to get work completed because they kept forgetting or couldn’t do something after I was already there More

by s9r3b.sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Hawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2022

Quick and friendly service for a safety recall fix. Haven't had any issues since. More

by jakstisk
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

Jack has excellent customer service and communication skills. My child goes to school in NY and needed her car repaired. He answered all my questions via text or call even though I was many states away More

by pbears4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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