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Cortese Ford Lincoln
Rochester, NY
2,230 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,230 reviews
March 07, 2022
It was a pleasure to work with salesman David Vito. He listened to what I needed and provided options for me to choose from. Then he seemingly effortlessly handled the entire process including a couple He listened to what I needed and provided options for me to choose from. Then he seemingly effortlessly handled the entire process including a couple of minor hiccups! Overall very pleased and will do business here again! More
by j.david54
Verified Customer
Helpful March 04, 2022
I was very impressed with the salesman zak he answered all my questions ,bring me coffee and he even picked me up the next day when the taxi didn't show up on time to get my new car. And wow it's a great all my questions ,bring me coffee and he even picked me up the next day when the taxi didn't show up on time to get my new car. And wow it's a great ride.🤗 More
by mohart1965
Employees Worked With
March 03, 2022
Extremely pleased with the professionalism and service received while purchasing my new 2021 Ford F-150 SuperDuty at Cortese! Josiah was a pleasure to work with, as well as Darren keeping me informed on received while purchasing my new 2021 Ford F-150 SuperDuty at Cortese! Josiah was a pleasure to work with, as well as Darren keeping me informed on all financial matters. More
by cstrong43
March 02, 2022
Vehicle was serviced quickly, and all items were completed. Jack is thorough, and ensured all items were addressed. completed. Jack is thorough, and ensured all items were addressed. More
by bill.ludwig14
Employees Worked With
March 01, 2022
This dealership is Great…. When you walk in till you walk out they are there to answer any questions you have. This is the forth vehicle I purchased from them. I will drive pas When you walk in till you walk out they are there to answer any questions you have. This is the forth vehicle I purchased from them. I will drive past other dealerships and one in my home town to get the the best deal…. More
by Simpson2018
March 01, 2022
They were to busy to even look at my vehicle that I paid them 34,000 dollars for them 34,000 dollars for More
by corry.johnson7
Employees Worked With
February 28, 2022
Coryese ford always takes care of our. Car. And every thing gets done right the first time thank you Car. And every thing gets done right the first time thank you More
by steveintini7
Employees Worked With
February 26, 2022
In my five year experience with dealing with Cortese Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience whenever I have to take my car in for service as I am typically made to wait hours for something as straightforward as an oil change. Customer service is consistently very lacking—during my last visit, the service employee was visibly annoyed when he had to call someone for an answer to a simple question about their warranties. When these issues were brought to a “manager,” only excuses were given. To add insult to injury, the car I purchased from them has had nothing but problem after problem after problem, so I will be choosing to take my business elsewhere from now on. I don’t trust this organization to adequately service cars, and would rather even pay more elsewhere (however doubtful that seems) then have to deal with them again. More
by mfantauzzo
