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Cortese Ford Lincoln

Rochester, NY

4.6
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,352 reviews

April 13, 2022

They work with you they greet you everybody come up to you snacks drinks. Lovely men woman that works there. I was out there for a day nice day was with the car. Terry Smith I work with him the best car s More

by cmoyd2791
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry smith
April 13, 2022

We worked with Bryce to purchase our new vehicle. The process was smooth and they met us exactly where we needed to be to get the deal done. More

by cookingwine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichelberger, Bryce Seeley
April 12, 2022

Detailed diagnostic analysis of my truck. Was difficult to get information from them during process. More

by christopher.w.fink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2022

Courtesy is a very professional dealership. They are nice, proficient and persistent. They do all that they can to satisfy their customers. More

by rahrahrikki@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vito
April 07, 2022

Jack explained my service, helped me with my Ford pass app and made me very comfortable while I was waiting for my car. More

by chantepost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri
April 07, 2022

I had a transmission problem. I brought it in Saturday and had the car back Tuesday. Really great service and helpful people. More

by Dominick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

I was very pleased with Cortese in every way, the show room , the sale of the car and the purchase of the car was very easy . I would recommend Cortese just go visit Donna at Cortese Lincoln on w. Henriet More

by Stevefur6060
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Christiano, Ed Smith, Donna Spofford, Makayla Buscemi
April 06, 2022

Not at all happy with the service dept at your dealership need to work on people skills More

by timmonaghan79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Cortese
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri
Apr 07, 2022 -

Cortese Ford Lincoln responded

Tim, I am sorry to see that you did not have a good experience. Please call me at 585-277-3214 to resolve the issue. Samantha Cortese

April 05, 2022

Very pleasant. Explained process and expected time frame for service. Service was completed on time. More

by mcculloughgloria7
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 04, 2022

All done in time but tech forgot to put the plastic lock pin on the door after it was disassembled, i was lucky i noticed the same week and found it on the seat it could have been lost. More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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