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Cortese Ford Lincoln
Rochester, NY
2,346 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,346 reviews
November 22, 2021
Lost the keys to my truck and wasn’t notified they were indeed lost until I showed up at the dealership to find out when my truck would be ready for pick up. This is also the second time they have lost indeed lost until I showed up at the dealership to find out when my truck would be ready for pick up. This is also the second time they have lost the keys to my truck and poorly communicated it. More
by Trizzo2
Verified CustomerEmployees Worked With
November 22, 2021
Horrible was lied to Told on phone vehicle was complete Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible More
by philipdinato
Employees Worked With
Other Employees :
Dave Robinson, Mark Williams
November 19, 2021
Everyone went out of their way to make a difficult problem go away. I'm very happy with the results and fortunate to have been dealing with Cortese Lincoln. problem go away. I'm very happy with the results and fortunate to have been dealing with Cortese Lincoln. More
by jtobin0
Employees Worked With
November 18, 2021
The service on my vehicle was routine, but nonetheless the staff was knowledgeable, friendly, and helpful. This is an excellent dealership. the staff was knowledgeable, friendly, and helpful. This is an excellent dealership. More
by tez14623
November 15, 2021
An amazing experience! Would highly recommend Cortese both for sales and service. Very knowledgeable and very helpful with questions I had . both for sales and service. Very knowledgeable and very helpful with questions I had . More
by lew57ski
November 08, 2021
Allows you to book service with shuttle, but doesn't have a shuttle, and doesn't offer anything except an apology to make up for it after you only find out after arriving. Also doesn't reply to emails. Firs a shuttle, and doesn't offer anything except an apology to make up for it after you only find out after arriving. Also doesn't reply to emails. First and last time servicing my vehicle here, and definitely won't purchase my next car from Cortese. More
by spj4574
Employees Worked With
November 08, 2021
Great customer service. Keith.Darrel and the rest of service personnels were great.I will not hesitate to recommend cortese ford to family members and friends. Keep up the good work. service personnels were great.I will not hesitate to recommend cortese ford to family members and friends. Keep up the good work. More
by aanih
Employees Worked With
November 03, 2021
From the General Manager tothe service tecknition to the mechanic my experience was A no.1 mechanic my experience was A no.1 More
by rjtlp
Employees Worked With
November 03, 2021
The staff were amazing and bent over backwards to help me into a new Bronco It was a great experience into a new Bronco It was a great experience More
by 1digger58
November 03, 2021
Very good staff and simple process to buy a new car. Satisfied with my experience Satisfied with my experience More
by johnmck1022
Employees Worked With
