Cortese Ford Lincoln - Service Center
Rochester, NY
1,258 Reviews of Cortese Ford Lincoln - Service Center
EXCELLENT, FRIENDLY COMMUNICATION ON BEHALF OF EVERYONE I DELT WITH: ZACH, ERIK, JESSICA. I THOUGHT MY VAN WAS GOING TO NEED A NEW BATTERY, BRAKES AND AIR FILTER. BUT CORTESE WAS HONEST ENOUGH TO TELL ME I W DELT WITH: ZACH, ERIK, JESSICA. I THOUGHT MY VAN WAS GOING TO NEED A NEW BATTERY, BRAKES AND AIR FILTER. BUT CORTESE WAS HONEST ENOUGH TO TELL ME I WAS GOOD UNTIL NEXT YEAR'S INSPECTION. AND THE VEHICLE PICKUP AND DROPOFF IS AMAZING. THIS IS WHY I'VE BEEN A CUSTOMER FOR OVER 30 YEARS. More
Excellent communication and thorough with the work. Overall, very honest and flexible with time and scheduling. Overall, very honest and flexible with time and scheduling. More
Excellent communication and prompt service. Kept me updated throughout my visit. They were very accommodating. Thanks Jack! Kept me updated throughout my visit. They were very accommodating. Thanks Jack! More
Woke up to a flat tire during a cold and wintry day. SUV was towed to Cortese and the very same day I received a call to advise that I had gotten a nail in my tire and that it was repaired. I was able SUV was towed to Cortese and the very same day I received a call to advise that I had gotten a nail in my tire and that it was repaired. I was able to take advantage of their vehicle drop off service (which is done at NO CHARGE!) the very next day. I am once again 100% satisfied with the professionalism, courtesy and care that the Cortese Team extends to me any time I need service for my SUV. More
Had a nail in my tire and leaking air and the weather was bad. I stopped at service and they took care of it even though I didn't have an appointment. Always a pleasure dealing with the service department. bad. I stopped at service and they took care of it even though I didn't have an appointment. Always a pleasure dealing with the service department. More
My 2019 F 150 had to have a recall taken care of my service writer was Darren he got me in quickly they did the recall and also we had the rear brake job taken care of. They made sure it was all done r service writer was Darren he got me in quickly they did the recall and also we had the rear brake job taken care of. They made sure it was all done right and I was out in less than 3 hours. I highly recommend Cortese and Darren for service More
Excellent work thank you for everything you’ve done. I personally would say you’re at 3×100% thank you very much for all you did. I personally would say you’re at 3×100% thank you very much for all you did. More
Was just a tire rotation. Had some reward points so was free and the service was completed on time. Had some reward points so was free and the service was completed on time. More