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Cortese Ford Lincoln - Service Center
Rochester, NY
1,254 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,254 Reviews of Cortese Ford Lincoln - Service Center
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August 22, 2024
I had my car into their doll up shop and paid $350 dollars to have the cleaned inside and out and paint buffed out. Gary did a phenomenal job and my 12 year old convertible looks almost brand new dollars to have the cleaned inside and out and paint buffed out. Gary did a phenomenal job and my 12 year old convertible looks almost brand new More
by Rob M
Employees Worked With
Gary
August 21, 2024
Cortese Lincoln has fabulous service. I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensure I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensured I was properly cared for. My SUV is working great! Great staff! More
by dantb24
August 21, 2024
We always get great service at Cortese Ford. We have been going there for over 40 years We have been going there for over 40 years More
by DCORNWAL
Verified CustomerEmployees Worked With
August 19, 2024
Cortese Ford has a great service department. I have relied on their service for many years. Everything is always fixed right the first time. And your car is returned in good condition, with no d I have relied on their service for many years. Everything is always fixed right the first time. And your car is returned in good condition, with no dirt or scuff marks on the interior. More
by rgray9
August 18, 2024
I always take my vehicle to Cortese. Good service and people you can trust. Thank you! Good service and people you can trust. Thank you! More
by mack.peggy
Employees Worked With
August 15, 2024
I’ve been coming to your dealership since I moved to Henrietta. Very nice staff. Henrietta. Very nice staff. More
by davedna65
Employees Worked With
August 07, 2024
Cortese ALWAYS takes great care of me and my Explorer. They are simply FANTASTIC! Zach kept me in the loop and worked hard to get my repairs covered by my warranty. Great group of people to work with. They are simply FANTASTIC! Zach kept me in the loop and worked hard to get my repairs covered by my warranty. Great group of people to work with. More
by colleenmiller164
Employees Worked With
Zach
July 30, 2024
Love my car and David Vito. Thank you for the fast service of getting me in my new ride. Thank you for the fast service of getting me in my new ride. More
by susan2890
July 09, 2024
Darren Van Orden in the service department is very friendly, helpful and professional with assisting me with my service needs regarding the check engine light on my 2016 Ford Fusion SE Ecoboost AWD. A friendly, helpful and professional with assisting me with my service needs regarding the check engine light on my 2016 Ford Fusion SE Ecoboost AWD. As I am from Middlebury, Vermont, I am familiar with the Greater Rochester area since I am an RIT alumni. As I am currently spending time with my fiancée in Fairport, I happened to come across issues with my vehicle and I called a few private shops as well as all three Ford dealers in Rochester requesting service. Everybody else were booked weeks out. However, Cortese Ford was able to schedule service for me within a few days. They diagnosed the issues with the check engine light and found that there were issues with the fuel pressure sensor. They replaced it. Two days later, the check engine light came on again and I called the service department again within a few days and I took my vehicle back in for service. They diagnosed the issues and had to order parts for my vehicle. The parts came in about a month later and I took my vehicle in for service and dropped it off as Darren told me that it would take almost all day to service my car. When my vehicle was ready for pick up, Darren showed me the invoice and thoroughly explained to me what was serviced and what parts have been replaced. I am completely satisfied with the service department at Cortese Ford and I highly recommend them for any of your service needs. More
by spbruinsfan4
Employees Worked With
July 07, 2024
Fast & easy service for an NYS inspection. It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their It's always nice when there's nothing wrong found! I love that Cortese Lincoln/Ford always contacts you later to make sure you're satisfied by their work. I've gone to them in the past and am always grateful for their dedicated work on my Ford Focus. When I'm ready for a new car, I'm already 100% going to Cortese. More
by moxie1717
