Corwin Ford of Tri-Cities

First of all, we bought our first car from Corwin a few years ago and bought a warranty. When the transmission was confirmed bad by two different places including Corwin, they did not honor the warranty an years ago and bought a warranty. When the transmission was confirmed bad by two different places including Corwin, they did not honor the warranty and we are stuck with a car with a bad transmission. They say they’ll work with us to get a new car and trade in the lemon they originally sold us. While this is happening, both my daughter and son purchased a vehicle from Corwin. Then we find a car on a Tuesday, tell them we’ll be back on Sunday to buy it. What do they do? THEY SELL THE CAR WE WERE GOING TO TRADE FOR AND BUY! What a joke! We buy 3 vehicles and they sell the car the we were going to buy. Needless to say: they don’t care about their customers and will swindle you just to make a sale! A WORTHLESS DEALERSHIP YOU SHOULD STAY AWAY FROM. SIGNED; PISSED OFF CUSTOMER! More

Lack of communication, salesman was not honest about vehicle. Would not return to this dealership!! vehicle. Would not return to this dealership!! More

Jesse was so kind and helpful to get me in for maintenance. The staff at the dealership are so professional and helpful. I will definitely refer them to my family and friends. maintenance. The staff at the dealership are so professional and helpful. I will definitely refer them to my family and friends. More

Always very thorough with check in for service. Also easy to set up appointment for maintenance. Also easy to set up appointment for maintenance. More

Awesome experience! Laura and Jonathan were great to work with. No pressure. Will do business again! Laura and Jonathan were great to work with. No pressure. Will do business again! More

They do a super good job. They need a little bit bigger shop, but the service department itself when they do fix something it’s fixed correctly. There’s no question about it. They need a little bit bigger shop, but the service department itself when they do fix something it’s fixed correctly. There’s no question about it. More

Great customer service from Doug in the service department. Thank you for all your help Doug. department. Thank you for all your help Doug. More

Rafael at Corwin Ford is amazing. Just purchased our 2nd vehicle from him and it’s always a smooth and quick process. We highly recommend! Thanks again RAF! :) Just purchased our 2nd vehicle from him and it’s always a smooth and quick process. We highly recommend! Thanks again RAF! :) More

Corwin Ford took advantage of the pandemic and charged my company above the MSRP for the vehicle I purchased. I had purchased several trucks from them previously but that loyalty didn’t seem to matter. I di company above the MSRP for the vehicle I purchased. I had purchased several trucks from them previously but that loyalty didn’t seem to matter. I did purchase the vehicle only because the sales representative had treated me fairly on previous deals and tried to get the dealership to sell to us at the listed MSRP. Although I don’t trust the dealership, I do trust the sales representative and will continue to support him. More

Best car buying experience ever! Salesman followed up and answered all my questions! Very honest and courteous would highly recommend Salesman followed up and answered all my questions! Very honest and courteous would highly recommend More