Courtesy Acura

Excellent professional service as always. Peaceful waiting room. Wonderful to get a clean car after the oil change, complete with chocolate and water! Highly recommend this service center! waiting room. Wonderful to get a clean car after the oil change, complete with chocolate and water! Highly recommend this service center! More

While most of my interactions were with my service representative, Jack Aran, everyone was incredibly kind and informative. I appreciate not being pressured for unnecessary services and diagnostics. representative, Jack Aran, everyone was incredibly kind and informative. I appreciate not being pressured for unnecessary services and diagnostics. More

Wonderful staff, great communicators, so easy to work with! Everyone at the dealership took their time to help me. Start to finish was the easiest process ever! with! Everyone at the dealership took their time to help me. Start to finish was the easiest process ever! More

Quick, efficient drop off, smooth pickup. Why do more Quick, efficient drop off, smooth pickup. Why do more words need to be said? What use is additional blah Alan blah blah blah blah blah? Quick, efficient drop off, smooth pickup. Why do more words need to be said? What use is additional blah Alan blah blah blah blah blah? More

All the driving was a bit of a drag, but that's how it goes I guess. The first time I brought it in, I mentioned a dealership in SLC told me I needed a new catalytic converter, but I was told here that I goes I guess. The first time I brought it in, I mentioned a dealership in SLC told me I needed a new catalytic converter, but I was told here that I just needed a software update. Needless to say, that didn't work and I had to come back again to be told I actually did need a new catalytic converter. Could've saved me one trip there, but oh well. Such is life. More

Good Service but not timely - communication hard to reach them at first if you try to call. Learned that it was best to text, and then Micheal O would respond quickly which was nice. Summary: All in person i them at first if you try to call. Learned that it was best to text, and then Micheal O would respond quickly which was nice. Summary: All in person interactions concerning service were great - communication while car was in the shop was a struggle at first Biggest Feedback to Acura: Please explain the possible timetables of how long service should take (ex. if all things go well 2 days, or if these certain things possibly happen could take 6 days, etc.) Clarifying expectations would have made me a happier customer rather than delaying service day by day. More

I took my 14 year old MDX in for an oil change and mentioned a noise I was hearing from behind the dashboard. I shared that information with Shane who passed it one to the mechanic. Later in the day mentioned a noise I was hearing from behind the dashboard. I shared that information with Shane who passed it one to the mechanic. Later in the day the mechanic was able to diagnose the source of the noise and Shane was quick to call and let me know along with the repair estimate. All in all, my MDX and I are very happy working with the service group at Courtesy. More

Always happy to find a little peppermint patty and bottle of water in the car when the job is done. Great service as always from Kenny! of water in the car when the job is done. Great service as always from Kenny! More

Shane was very pleasant and kept in touch while service was being done. I enjoyed working with him and would recommend him highly. Courtesy Acura is an excellent dealeship that goes above and beyond. was being done. I enjoyed working with him and would recommend him highly. Courtesy Acura is an excellent dealeship that goes above and beyond. More

Good Customer Service ! I enjoyed working with Jack Aran during my first visit for my car service. He was helpful and prompt, would recommend him ! during my first visit for my car service. He was helpful and prompt, would recommend him ! More