Courtesy Acura

I've been to Acura 4 times for the same issue and Michael Osborne was finally able to solve the problem and did it with kindness and ease. His communication and service went above and beyond. Honestly, I wa Osborne was finally able to solve the problem and did it with kindness and ease. His communication and service went above and beyond. Honestly, I was ready to go to another dealership but he has changed my mind. More

Vanessa is always a pleasure to work with! She is very knowledgeable and will go the extra mile to find unknown answers. I appreciate her communication during an appointment, keeping me posted on the ser knowledgeable and will go the extra mile to find unknown answers. I appreciate her communication during an appointment, keeping me posted on the service being done. The 4 star rating this time is due to the fact that after the recall work was done on the fuel pump, someone didn't reset warnings and I left the dealership to only have 5 warning screens appear. I quickly turned around and returned to the dealership where they were able to correct the issue. The following day, my service for oil appeared, however, they took care of that while they had my car. Once again, someone did not reset the maintenance. I was able to locate how to do it in my manual and completed it myself. It is a rather important step as this can throw off the mileage and timing of your service. I mention this as it may have been an oversight and one that can easily be fixed. Overall, we have had many excellent service appointments since 2009! More

Andrew was great. His automotive knowledge and expertise are a rare combination, and we were glad we had the opportunity to work with him. I would recommend him to anyone wanting a salesman who really knows are a rare combination, and we were glad we had the opportunity to work with him. I would recommend him to anyone wanting a salesman who really knows his brand. More

Michael W. is knowledgeable and thorough. His efforts and willingness to resolve issues are unmatched and his kind personality is amazing. His competence and patience add incredible valuable to the busi and willingness to resolve issues are unmatched and his kind personality is amazing. His competence and patience add incredible valuable to the business, thus preserving my confidence and relationship with Courtesy Acura overall. More

Malachi went above and beyond. The service Courtesy Acura provides is unequaled! The fact that they not only washed my car, but detailed it, surprised me! Acura provides is unequaled! The fact that they not only washed my car, but detailed it, surprised me! More

Michael Osborne made this service appointment, pain free. He excels at his job and kept me updated throughout the day, on the status of my vehicle. Thanks Michael!! He excels at his job and kept me updated throughout the day, on the status of my vehicle. Thanks Michael!! More

My experience was great. The gentlemen that helped me was excellent. The waiting room was clean and comfortable. I loved that my car was washed before I got it back. was excellent. The waiting room was clean and comfortable. I loved that my car was washed before I got it back. More

Excellent experience. Michael was very helpful, and stayed on top of all communications. I also felt as though the work was thorough and will continue to use this service dept. stayed on top of all communications. I also felt as though the work was thorough and will continue to use this service dept. More

Excellent customer service every time. Michael Wajler is the absolute best! Love the touches like bottle of water and peppermint patty as well as the carwash the absolute best! Love the touches like bottle of water and peppermint patty as well as the carwash More