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Courtesy Acura
Littleton, CO
7,503 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,503 reviews
January 15, 2020
Matt did a great job explaining the brake issues with the RDX models. I appreciated his honesty and managing my expectations. Always nice to have the car washed too. Nice touch. RDX models. I appreciated his honesty and managing my expectations. Always nice to have the car washed too. Nice touch. More
by RAMSEY.HEMAIDAN
Verified CustomerEmployees Worked With
Matt Sheridan
January 15, 2020
Good experience with some missed steps This is the second vehicle which I've purchased from Courtesy in the last 18 months, both brand new. The first experience was superior, they really l This is the second vehicle which I've purchased from Courtesy in the last 18 months, both brand new. The first experience was superior, they really lived up to their name. This experience was not horrible, but there were certainly 2 big missed steps that caused some angst and frustration. 1. Salesperson quoted me one interest rate in the "sales room" but it turned out to be another in the finance "room". He readily acknowledged the mistake and was very apologetic. I would've let it slide, but... 2. 13 days after purchasing the vehicle I get a call that my payoff was more than we thought it was ($350 bucks more). I"m bothered that the dealership waited 13 days to tell me this. The finance manager was apologetic and took care of a portion of the amount, however, it took several emails with the salesperson and my asking to get management involved before the sales manager emailed me and owned it. He too agreed that it shouldn't have taken as long as it did. If he knew this, they should've owned the mistake from the beginning, and that information should've been offered when I was contacted. I feel as though they would've let me pay the entire amount knowing they were largely, and maybe even mostly to blame. This part felt a bit deceitful. I hope this encounter is the exception, and that the first sales transaction was more representative of what one could expect. More
by B2PJ93
January 15, 2020
Very knowledgeable staff, very pleasant experience. Answered all of my questions. Staff is professional and nice. Got very good deal and beautiful new car Absolutely recommend this dealership. Answered all of my questions. Staff is professional and nice. Got very good deal and beautiful new car Absolutely recommend this dealership. More
by ULYALOVE29
January 15, 2020
Had to have my vehicle serviced and they were quick and easy to work with. I worked with one person and wasn’t ever handed off to another which was nice. They worked fast and did a great job. easy to work with. I worked with one person and wasn’t ever handed off to another which was nice. They worked fast and did a great job. More
by AASPATZ
January 15, 2020
Some better transparency would be nice. No one told me yesterday that the brakes were not end all be all and that there was potential to squeak. I feel like I don’t get told everything. I would understand yesterday that the brakes were not end all be all and that there was potential to squeak. I feel like I don’t get told everything. I would understand more if I knew all the facts. Breaks still squeak. Please let me know when the end all be all breaks come in. Thx More
by Annie5
Employees Worked With
Matt Sheridan
January 15, 2020
Sunroof repair My sunroof needed repair, the dealership arranged an appointment with short notice and provided a very nice loaner vehicle for my use. Friendly, effi My sunroof needed repair, the dealership arranged an appointment with short notice and provided a very nice loaner vehicle for my use. Friendly, efficient and professional service. More
by MARTIN.HOLT
Employees Worked With
Matt Sheridan, Connor Thomas, Drew Carroll
January 14, 2020
Excellent service advisor. Missy is Knowledgeable and kind & my car came back In great working order plus was washed and vacuumed! Thanks for a great job! kind & my car came back In great working order plus was washed and vacuumed! Thanks for a great job! More
by Meret18
Employees Worked With
Missy Zalinger
January 14, 2020
The service department was friendly. They offered me a ride to where ever I wanted to go when service was going to take longer because of added work. ride to where ever I wanted to go when service was going to take longer because of added work. More
by aumanalo
Employees Worked With
Female employee from the south was excellent, Matt Sheridan
January 14, 2020
Sets the Bar for Customer Service The end-to-end process was extremely easy and intuitive. The communication was excellent. I felt that I was treated very respectfully and that the s The end-to-end process was extremely easy and intuitive. The communication was excellent. I felt that I was treated very respectfully and that the service team was fully engaged in taking care of all of my service needs. I'll absolutely go back again. More
by bmiller
Employees Worked With
January 13, 2020
Courtesy Acura has a 5 Star service department! If you need your Acura serviced I definitely recommend the folks at Courtesy Acura in Littleton CO! need your Acura serviced I definitely recommend the folks at Courtesy Acura in Littleton CO! More
by jdamitahayes
Employees Worked With
Missy Zalinger, Kerry Walton
