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Courtesy Acura
Littleton, CO
7,446 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,446 reviews
September 16, 2018
Dennis Craig-The Car Salesman we really Love!! This is the 3rd car we have purchased from Courtesy Acura and specifically from Dennis Craig. A great experience each time and he is the reason we ke This is the 3rd car we have purchased from Courtesy Acura and specifically from Dennis Craig. A great experience each time and he is the reason we keep coming back. Our previous cars were new but this time we were looking for a safe and reliable used car for our son. Again, Dennis delivered well above our expectations. It's true...we love our Salesman...Dennis Craig. This is a dealership we highly recommend!! More
by gbtull
Employees Worked With
Dennis Craig
September 16, 2018
Billed for unnecessary service I brought my 2017 RDX with only 14,000 miles on it to Courtesy for a prepaid oil change and fluid check, as the last one was performed in March. I wa I brought my 2017 RDX with only 14,000 miles on it to Courtesy for a prepaid oil change and fluid check, as the last one was performed in March. I was told by the service advisor that some additional service may be necessary, and I agreed to have it done IF ABSOLUTELY NECESSARY. When I came to pick the car up, my credit card had been charged an additional $353.00 for tire rotation, rebalancing, rear differential service, and cabin and engine filter replacement... At 14,000 miles?! What are they going to charge me for at 30,000 miles?! I filed this review after the service on August 31st but never heard back from the dealership, and I cannot find the review anywhere on the Dealer Rater site. Perhaps only good reviews are published?! More
by sko314
Employees Worked With
September 15, 2018
B1 service Friendly, efficient, nice waiting area. My car was serviced in the amount of time they said it would be. They did a great job on it. Friendly, efficient, nice waiting area. My car was serviced in the amount of time they said it would be. They did a great job on it. More
by megs720
Verified CustomerEmployees Worked With
Connor Thomas
September 15, 2018
Typical Dealer I go in for just an oil change and want them to check something out with my car. Once I sit down with the advisor, before talking about what they are I go in for just an oil change and want them to check something out with my car. Once I sit down with the advisor, before talking about what they are doing today, he starts trying to sell me on a bunch of service checkups and pushing me to do them as soon as possible. They prices are overpriced, $400 for 4cyl valve adjustment should be more like 300. In addition, some of the service he was recommending I do have already been completed. He seems like he did not know much about cars, and we was not providing me with any service intervals to backup what he is trying to sell. I wait for the car in their lobby, but I see them pull it up once it’s ready through the glass. I waited for another 20 minutes or so after the car was ready. Turns out my clutch is wearing according to their diagnostic, however his quote on a new clutch and resurfaced flywheel was $3000 + Labor! I can get a new clutch, new flywheel, and get that installed for about $1000 less. In addition, every time I go there their techs put so much tire shine on that it flings all over the body of the car. I also get in to my car and see these dots on the plastic, they clearly sprayed something but didn’t wipe it. Same thing on the door trim and headlights. And after trying to degreaser and armor all, I can’t get the spots to go away on the door trim. Would not recommend having them wash your car if you care about how it looks. More
by LHNORTHERN
Employees Worked With
Matt Sheridan
September 14, 2018
Daniel was very helpful with all my requests I test drove the car multiple times and every was quite patient about my requests. Love the car and look forward to future interaction with Courtesy I test drove the car multiple times and every was quite patient about my requests. Love the car and look forward to future interaction with Courtesy. More
by JACKSYLMAN
Employees Worked With
Jeremiah Watson, Daniel Strajna
September 14, 2018
Key fob programming We dropped the car at 7 am for key fob programming, we worked out a time for the car to be ready. We received great customer service and were very sa We dropped the car at 7 am for key fob programming, we worked out a time for the car to be ready. We received great customer service and were very satisfied with the work and appreciate them sticking to the estimate of time of repairs and cost. I would highly recommend you seeing them for all of your service needs. More
by T.JONES.247
Employees Worked With
Chris Wunderlich
September 13, 2018
Timely, informative and excellent customer service I took my vehicle in for a checkup and Matt Sheridan helped get my service started. From start to finish, Matt displayed the utmost quality of custome I took my vehicle in for a checkup and Matt Sheridan helped get my service started. From start to finish, Matt displayed the utmost quality of customer service. Along with being exceptionally polite, he did an outstanding job of listening to my thoughts/concerns and then informed me of all my options so I could then make my best decision on what to do with the vehicle. Even though I was only there to pay $ to get my vehicle fixed, I couldn't have been more happy going through it with Courtesy Acura. I am a no BS type of customer so service like this goes a long way and if being treated right matters to you, look no further than Courtesy Acura for your vehicle/service needs. More
by Hunter E
Employees Worked With
Matt Sheridan
September 13, 2018
Battery was dying My car wouldn’t start on its own. It needed a jump to start. It was determined that the battery needed to be replaced. It was covered under warranty. My car wouldn’t start on its own. It needed a jump to start. It was determined that the battery needed to be replaced. It was covered under warranty. More
by aumanalo
Employees Worked With
Chris Wunderlich
September 13, 2018
Lost Sale I was interested in a RDX. After I had chosen the car I wanted to purchase,I was there waiting around for repeated long stretches of time. I had an ap I was interested in a RDX. After I had chosen the car I wanted to purchase,I was there waiting around for repeated long stretches of time. I had an approval letter and a high credit score. After a long while, I informed the rep I had to leave and asked if I could put a deposit and come back tomorrow. The rep said I could put a $1000 deposit, but if I didn't buy the car I would lose the deposit. Since I had already wasted hours at Courtesy for that kind of treatment, I left and ended up buying a car somewhere else. I spoke with the manager later and the manager supported what the rep had stated. More
by Acurabuyer
September 13, 2018
Service Departmwnt is Top Notch! Just had a service appt and not only was my car finished sooner than the time they told me, Chris Wunderlich was so nice and explained everything clea Just had a service appt and not only was my car finished sooner than the time they told me, Chris Wunderlich was so nice and explained everything clearly to me. There was also an ice cold water bottle and treat left for me when I got into my car. I bought my first Acura Integra from them back in 1990. So glad I returned to purchase my RDX from them. THANK YOU COURTESY ACURA! More
by sk83rgrl
Employees Worked With
Chris Wunderlich
