Courtesy Acura

We recently purchased a certified pre-owned 2013 Acura MDX, and Courtesy Acura was recommended by a good friend who bought his car there. I can honestly say that our overall experience was great - and Sea MDX, and Courtesy Acura was recommended by a good friend who bought his car there. I can honestly say that our overall experience was great - and Sean, Will, and Lou were very Knowledgeable and easy to work with. Before heading across town to the dealership, I contacted Sean Wardrope online to get more info about the inventory, pricing, etc. After initial contact with Sean I stopped by to check out the cars and immediately felt comfortable with Sean and the dealership. Sean was very straight forward with me and was not "salesy" or high pressure at all, which I very much appreciated. Typically I find the whole car buying process to be stressful, irritating, and time-consuming, but this experience was very smooth and stress free. I would highly recommend Sean and Courtesy Acura to everybody. The only reason I did not give a 5-star rating to the dealership for 'Quality of Work' is because it looked like a Coke had spilled/sprayed in the front seat and the detailed guys missed it before delivery of the car. However, based on the rest of my experience I'm sure that was an isolated incident. (And the 'Good' rating on price goes to my wife for not letting me buy the car during the early Spring sales deal, so I missed out on the amazing finance rate from Honda. But Sean gave me a fair price on the car, and he and Will worked with me on a decent interest rate.) Like most people, customer service is very important to me - especially when buying a new car - and Sean and Courtesy Acura have earned my business. More

Jeff did a great job. He understood I had no time to "dicker" and provided a competitive price. He followed through with efficiently scanning and emailing all the correct paperwork making it a seamless "dicker" and provided a competitive price. He followed through with efficiently scanning and emailing all the correct paperwork making it a seamless transaction. He was helpful in every way needed and went above and beyond when he personally delivered the car to me in Billings, MT along with returning my car to Denver. I will definitely work with Jeff again when I am in the market for a new car in the future. More

Walked into Courtesy Acura and was immediately greeted by Rick Armijo. He was very warm and friendly and also very knowledgeable about the Acura MDX. We were able to test drive my dream car and bought it t Rick Armijo. He was very warm and friendly and also very knowledgeable about the Acura MDX. We were able to test drive my dream car and bought it that day. He was so easy to work and made the buying experience enjoyable and painless. More

I had been looking for a Toyota RAV4 for about three weeks and came across this one on the internet. When I inquired about it Jim K. responded and answered all my questions. ALL of them. He was very h weeks and came across this one on the internet. When I inquired about it Jim K. responded and answered all my questions. ALL of them. He was very helpful throughout the whole process. Rick A. was very nice to work with and was very accommodating. He was not pushy at all. I have had bad experiences in the past with car dealers and was expecting more of the same but Jim K. and Rick A. made this experience easy and hassel free. Thanks Guys. More

We had a great, no pressure buying experience at Courtesy Acura. Jeff Thornton was the friendliest and most helpful car sales associate we have ever worked with. He was patient with us as we made our decis Acura. Jeff Thornton was the friendliest and most helpful car sales associate we have ever worked with. He was patient with us as we made our decision and we never felt pressured. Will Douglas did a great job in helping us with financing and our extended warranty. We would definitely recommend them to our friends. More

Amazing service and fair prices. Really want to work with you. Kelly was friendly and always willing to help. I would recommend this dealership to anyone. you. Kelly was friendly and always willing to help. I would recommend this dealership to anyone. More

Buying our new Acura was a wonderful experience. The people we worked with were knowledgeable and patient. It was especially nice that Leo kept us informed of everything that was going on and that Lou people we worked with were knowledgeable and patient. It was especially nice that Leo kept us informed of everything that was going on and that Lou took a great deal of time explaining the options on our new RTD. We would certainly recommend Courtesy Acura to our friends. More

The service was excellent, I felt very welcome, great communication as far as quoting a price, follow through on service and when the vehicle would be ready. It was awsome to be able to have a loaner car communication as far as quoting a price, follow through on service and when the vehicle would be ready. It was awsome to be able to have a loaner car for the day. Nice to have car washed and vacumed. Not able to remark on the quality of the work at this time. More

Todd was fantastic to deal with. He made the buying process very easy and worked with me on all of the issues I brought up. I am extremely happy with my new RDX and the Courtesy Acura experience. process very easy and worked with me on all of the issues I brought up. I am extremely happy with my new RDX and the Courtesy Acura experience. More

Courtesy Acura is a premiere, prestigious, wonderful, and customer-centric dealership. Jim O’Connell is an excellent, kind, and understanding sales associate. From when we met to when we purchased, he was un customer-centric dealership. Jim O’Connell is an excellent, kind, and understanding sales associate. From when we met to when we purchased, he was understanding, helpful, and gave his personal opinion where it mattered. Multiple conversations took place via email and in person, and each was fulfilling and helpful. Within the conversations, information was exchanged about pre-inspection checks, maintenance records, work hours, and locations of contact. All of which ensured an easy and simple buying process. When the time came to finalize the deal, a phone call or two were made in agreement on numbers. When we arrived, we were greeted by Jim, offered a seat, and starting signing the papers. One of the only two unsatisfying items was the wait to be transferred to financial. The wait was not overly long, but, it did take a while, even though we had already agreed on numbers. But, in that period of time, Jim made sure that we were well taken care of, comfortable, and entertained. The ease and friendliness of talking with Jim made the whole process that much easier and less stressful. When were transferred to financial, we worked with Will Douglas, who introduced himself earlier. He was friendly and very informative, and made sure he went through his many sales pitches. The second unsatisfying item was that the dealership refused to take a paid-in-full check made payable to the customer, and endorsed as to “pay to the order of” the dealership. Other than that, the process was easy, somewhat quick, and simple. After agreement on how the dealership will acquire the money, we went on our way. Overall, the experience was very pleasant and easy. Jim O’Connell was amazing. We couldn't have asked for a better salesperson. Another disappointment is that when we first contacted the dealership via an online form, an Internet Sales Consultant received my message. In that message, I specified that I preferred to be contacted by email, and yet I received a call early in the morning. He did very little to assist us, where we went to the dealership, and that is where we met Jim. Since Jim made up for John’s shortcomings, I will say, for what it’s worth, I thought Jim O'Connell deserved all and more from this sale. We were extremely satisfied. When the time arises, we may conduct our business with this dealership again, and we would definitely recommend this dealership to anyone. More