Courtesy Acura - Service Center

I would like to shout jack he did an amazing work with the great communication recommendations and being able to tell me what urgent what steps to take and what is needed to be done AMAZING WORK!! the great communication recommendations and being able to tell me what urgent what steps to take and what is needed to be done AMAZING WORK!! More

I had a fantastic experience with Jack at Courtesy Acura. Jack took the time to thoroughly explain all my options, answered all my questions, and ensured I was comfortable with the service I was receiving. H Jack took the time to thoroughly explain all my options, answered all my questions, and ensured I was comfortable with the service I was receiving. He went above and beyond to make sure I understood the process and felt confident in the decisions I was making. I truly appreciated his professionalism and friendly attitude, making my visit stress-free and enjoyable. I highly recommend Jack and the team at Courtesy Acura to anyone in need of top-notch service. Thank you for such a positive experience!" More

It’s easy for a large car dealer to be gracious and courteous when things are going smoothly, but the I believe the true measure of a dealership is when things go awry. I brought my RDX into Courtesy A courteous when things are going smoothly, but the I believe the true measure of a dealership is when things go awry. I brought my RDX into Courtesy Acura for an oil change. It was found that the timing belt replacement was 10 months overdue and the tensioner was leaking. Courtesy gave me an overnight loaner and I picked up the car the next day. Strangely, I smelled coolant when I parked in my garage and lifted the hood. The odor was stronger, and additionally the engine cover had been damaged in several places. I phoned the service manager and he (embarrassed and apologetic) had me return the RDX for an inspection (which remedied the coolant issue) and a new engine cover replacement part. I appreciate Chris Z’s efforts to make things right and will certain bring the RDX back to Courtesy Acura for future service needs. More

I want to recognize Jack Aran, my service consultant at Acura, for his exceptional professionalism and responsiveness across all communication channels—phone, text, or email. Jack consistently ensures my s Acura, for his exceptional professionalism and responsiveness across all communication channels—phone, text, or email. Jack consistently ensures my service needs are clearly understood and expertly addresses any technical questions by simplifying them into easy-to-understand language, making every interaction seamless and stress-free. More

Jimmy was really knowledgeable and great to work with. We did notice a scratch under the clear coat on the driver's side door shortly after we pulled it off the dealer showroom. We did notice a scratch under the clear coat on the driver's side door shortly after we pulled it off the dealer showroom. More

Very professional and timely follow up on all services and options. I would use this dealership again for service. and options. I would use this dealership again for service. More

Service waiting-room needs an upgrade with better snacks and more comfortable seating, to represent a premium brand. Staff is professional and very pleasant and more comfortable seating, to represent a premium brand. Staff is professional and very pleasant More

Always great service, very professional and prmpt. Car is always clean when service is completed Car is always clean when service is completed More

Very accommodating, the service manager kept me informed throughout the process. They also stayed on time with the estimate they gave me. throughout the process. They also stayed on time with the estimate they gave me. More

I found the service to be prompt, high level and courteous. I would highly recommend Courtesy Acura for your service needs. courteous. I would highly recommend Courtesy Acura for your service needs. More