4,681 Reviews of Courtesy Acura - Service Center
We have purchased three new vehicles from Courtesy Acura over the years. Our recent service experience with Vanessa H. as our advisor was top notch. Vanessa did a great job coordinating diagnosis with the over the years. Our recent service experience with Vanessa H. as our advisor was top notch. Vanessa did a great job coordinating diagnosis with the service team and communicating results to us throughout. Vanessa also coordinated use of a loaner vehicle for us while our MDX was in the shop. Based on this (and other experiences), there is no doubt we will contact Courtesy Acura when it is time to purchase another vehicle. More
My experience was very good. I was well informed about problem issues with my 2001 MDX (532,000 plus miles). After discussing details with representative parts were ordered and work completed to my satisf problem issues with my 2001 MDX (532,000 plus miles). After discussing details with representative parts were ordered and work completed to my satisfaction. In addition, vehicle was washed/cleaned very good. My review interior mirror was very loose, however someone tighten/fixed it, and now does not turn downward when going over a bump. I'm noting this because I did not indicate any problem with this item - bottom line this impressed me, in addition the work performed was excellent and individuals I spoke to were very patient and polite. Good name - Courtesy Acura. More
I bought the car there, and have continued to have it serviced there for over 10 years plus. They have earned themselves a loyal customer! serviced there for over 10 years plus. They have earned themselves a loyal customer! More
Malachi was wonderful from start to finish! I was updated and informed of everything that was going on. Check in was so easy and pickup was a breeze! updated and informed of everything that was going on. Check in was so easy and pickup was a breeze! More
I cannot express how happy I am with every aspect of service and sales from Courtesy Acura. I have recommended many people to this dealership! service and sales from Courtesy Acura. I have recommended many people to this dealership! More
Great customer service . Very friendly and helpful, they let me use a loaner the entire time my car was in the shop. Glad they are my local dealer let me use a loaner the entire time my car was in the shop. Glad they are my local dealer More
My service coordinator, Michael Osborne, was professional, friendly and communicative. He was able to clearly explain what was being done to the car and communicate every step of the way. professional, friendly and communicative. He was able to clearly explain what was being done to the car and communicate every step of the way. More
Everyone was very attentive and helpful. Did not have to sit around the shop to wait for answers. All questions were answered and shown how to operate certain items in the car to sit around the shop to wait for answers. All questions were answered and shown how to operate certain items in the car More
David was able to get me in to figure out what was wrong with my car. The team was able to troubleshoot and determine what was the issue. David was able to get me in for a repair based on my schedule. with my car. The team was able to troubleshoot and determine what was the issue. David was able to get me in for a repair based on my schedule. More
The staff is always courteous and service was quick. They go the extra mile for their customers. I don’t live anywhere close to this dealership, but I choose to come here for the great service. go the extra mile for their customers. I don’t live anywhere close to this dealership, but I choose to come here for the great service. More