Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Buick GMC
Louisville, KY
671 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 671 reviews
May 28, 2025
Ryan and the whole team at Courtesy make the process simple and easy and treated us like valued customers. simple and easy and treated us like valued customers. More
by thegiuf
May 25, 2025
We bought a new 24 Terrain online and over the phone and it went very smooth and everything was upfront and open. No games just honesty and we drove all day to pick up the car and everything was in order an it went very smooth and everything was upfront and open. No games just honesty and we drove all day to pick up the car and everything was in order and ready for us. We did our paperwork and signed documents in a very short time. Then we were on our way. This is the third car we have bought this way in the last six years from different dealerships across the country and this one was the very best one and the less stressful one. More
by gregm1955
May 23, 2025
They were very concerned with my needs and made sure I found what I truly wanted. found what I truly wanted. More
by Darlene.hirth
Employees Worked With
Other Employees :
Jed Sternberg - salesman - 5 stars
May 22, 2025
My daughter and I worked with Jed Sternberg and he did an amazing job! He took his time and was very patient with us because we had a lot of cooks in the kitchen 😉 LOL. He walked us through everything step amazing job! He took his time and was very patient with us because we had a lot of cooks in the kitchen 😉 LOL. He walked us through everything step by step. Actually, this was the second dealership we had visited on this particular day. The manager of the dealership was great and even the financial officer that helped us complete the paperwork. We had no intentions of making a purchase that day but only looking around. We never thought about buying a Buick because no one in our immediate family owns one. However, my daughter drove off in a 2025 Buick Encore GX ST Touring because of the great deal that we got and the excellent customer service. She has not stopped smiling since her purchase. Thank you to everyone that had a part in making this deal happen and especially to Jed Sternburg for being the perfect salesperson. More
by Satisfied customer
May 21, 2025
Had a great experience. The staff was friendly, knowledgeable, and made the buying process smooth! The staff was friendly, knowledgeable, and made the buying process smooth! More
by Edie.violi
Employees Worked With
May 20, 2025
I had an incredible experience! Everyone was incredibly friendly and helpful, making car buying a delightful experience. Everyone was incredibly friendly and helpful, making car buying a delightful experience. More
by A.jaggers
May 20, 2025
Had the vehicle I was looking for. Very helpful salesman. Dealership was clean and inviting. Very helpful salesman. Dealership was clean and inviting. More
by petersoned3
May 13, 2025
Efficient and thorough, great overall experience with sales and finance. They were considerate of my time which was greatly appreciated. sales and finance. They were considerate of my time which was greatly appreciated. More
by Brian.vanallsburg
May 10, 2025
Great customer service! This is my second vehicle from Courtesy. I will be back again! Thank you! This is my second vehicle from Courtesy. I will be back again! Thank you! More
by uh1nah1w
April 30, 2025
Lowest prices in 2 state area, courtesy and professional with no pressure. Great service department. with no pressure. Great service department. More
by Walt
