Courtesy Buick GMC
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 876 reviews
Loved working with Joshua Berrios. Knowledgeable and pleasant! Made this process very easy and enjoyable! Everyone I met at this dealership was helpful and kind. I love my Yukon!! Knowledgeable and pleasant! Made this process very easy and enjoyable! Everyone I met at this dealership was helpful and kind. I love my Yukon!! More
Fantastic experience with this dealership and everyone involved. They delivered our new truck from Kentucky to South Carolina and it was perfect! Best vehicle purchasing experience to date! I would recomm involved. They delivered our new truck from Kentucky to South Carolina and it was perfect! Best vehicle purchasing experience to date! I would recommend Courtesy Buick GMC to anyone, anytime! More
Upon entering the dealership, I was not greeted by anyone on the floor, literally No One! I was looking for someone I was referred to but a warm kind welcome would've been nice. My purchase experience was gr on the floor, literally No One! I was looking for someone I was referred to but a warm kind welcome would've been nice. My purchase experience was great and things were explained yo me in detail. I traded my care and had to bring the other key to it the next day. When I returned I had the same experience! No one greeted me or even acknowledged that i was there. That's something the staff needs to work on. If I weren't there to see a specific person, I would've walked out More
I walked onto the lot and was immediately greeted by Josh B. I had just left a nearby lot and I don't know if it was how I was dressed or what, but people were making eye contact with me and walking the othe B. I had just left a nearby lot and I don't know if it was how I was dressed or what, but people were making eye contact with me and walking the other way. I went to the front desk and asked for help myself. They didn't have what I was looking for, and it turns out I was lucky they didn't. I decided to stop at Courtesy since it was so close. I immediately felt like a valued customer rather than an inconvenience. Josh knew how to read his customer. I didn't need pitches. I knew what I was looking for, and he handled the sale accordingly. The conversation during the test drive was honest, and the small talk during the buying process was natural and not faked or forced. You don't know how much you appreciated those things in years past until you have an experience like it was in the good old days. I appreciate Josh and the Courtesy team, and will be doing all future business with them. More
Overall, a sound experience throughout my at this dealership. Stuart does a really good letting you know what you need to know. dealership. Stuart does a really good letting you know what you need to know. More
Easiest car purchase ever. My sales person Matt was knowledgeable of the car I purchased and friendly as all heck. Was in and out in very short time. Would deal with these folk My sales person Matt was knowledgeable of the car I purchased and friendly as all heck. Was in and out in very short time. Would deal with these folks again. More
Our Salesman took his time to explain all the bells & whistles on the car. We we appreciated the walk through since we’ve always driven Fords & the Buick is very different. whistles on the car. We we appreciated the walk through since we’ve always driven Fords & the Buick is very different. More
No pressure knowledgeable sales person and friendly environment. Will definitely shop there again and highly recommend environment. Will definitely shop there again and highly recommend More
Working with Jeff was wonderful! Jeff was kind, courteous and knowledgeable about the vehicle I purchased. I’m very happy with my purchase and experience. Jeff was kind, courteous and knowledgeable about the vehicle I purchased. I’m very happy with my purchase and experience. More
















