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Courtesy Buick GMC
Louisville, KY
685 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 685 reviews
October 13, 2018
Purchase of 2018 Encore Ari was great! He was able to identify what we were looking for and then offered several different options. He answered all of our questions quickly a Ari was great! He was able to identify what we were looking for and then offered several different options. He answered all of our questions quickly and withobvious knowledge. He made buying a new car quick and painless. More
by Cvig1978
Employees Worked With
Other Employees :
There was a gentleman in finanace who helped us find a great warranty package, I don’t remember his name
October 10, 2018
Scheduled for routine service on 10/9/2018. I have dealt with Joe several times over the years for all my service needs. Joe has always performed his duties in a professional manner and has alwa I have dealt with Joe several times over the years for all my service needs. Joe has always performed his duties in a professional manner and has always provided me with true advice in keeping my vehicles in top operating condition. Joe insures that work to be performed is done in a timely manner and professional manner. More
by Mike1223
Employees Worked With
Joe Heun
October 06, 2018
Stuart’s Performance Stuart was exceptional! His knowledge and expertise was outstanding. We look forward to our next purchase. Very good follow up after the sale. Ex Stuart was exceptional! His knowledge and expertise was outstanding. We look forward to our next purchase. Very good follow up after the sale. Excellent explanation of the vehicles features. More
by 0424
Employees Worked With
October 01, 2018
Very nice to work with Salesman (Brinkhaus) could not have been anymore helpful. Very upfront about all aspects of my purchase. Professional service without any hassles Salesman (Brinkhaus) could not have been anymore helpful. Very upfront about all aspects of my purchase. Professional service without any hassles. Would recommend this dealer to anyone. More
by Curly773
Employees Worked With
September 27, 2018
Great Very nice. Ari was great also Cody did great . the car rode and drove better than expected. Rode like a much larger car. My only problem is the air co Very nice. Ari was great also Cody did great . the car rode and drove better than expected. Rode like a much larger car. My only problem is the air conditioning doesn’t work well. I may not have it set right More
by Hair guy
September 20, 2018
Over the top This was the most pleasant experience I have ever had when trading in a car for a new one. I have already recommended courtesy Buick to more people an This was the most pleasant experience I have ever had when trading in a car for a new one. I have already recommended courtesy Buick to more people and wouldn’t send them anywhere else. More
by Danstheman2102
September 20, 2018
Not very customer friendly I have never bought a vehicle and left dealership pissed off. I did here and I dont really think anybody cared about it at all. I have never bought a vehicle and left dealership pissed off. I did here and I dont really think anybody cared about it at all. More
by cwallace1114
September 15, 2018
Great Service James Beard and his colleague Todd are some of the very best with customer service across any industry. Courtesy is lucky to have them. They live up James Beard and his colleague Todd are some of the very best with customer service across any industry. Courtesy is lucky to have them. They live up to the name of the dealership. More
by chad
Employees Worked With
Todd, James Beard
September 01, 2018
Visited for first oil change in my 2018 GMC Was greeted by James Beard. James is friendly and very pleasant to deal with during visit. James scheduled a second visit to have GM parts installed Was greeted by James Beard. James is friendly and very pleasant to deal with during visit. James scheduled a second visit to have GM parts installed More
by Dean
August 17, 2018
Fantastic! Was great working with Mickey. Got everything done quickly and we love our new 2018 GMC Terrain. This is our second Terrain and all three of our kid Was great working with Mickey. Got everything done quickly and we love our new 2018 GMC Terrain. This is our second Terrain and all three of our kids love it too. Fits three carseats/booster seats. Highly recommend this SUV and working with Courtesy! Great group of people! More
by Rebecca
Employees Worked With
