Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Buick GMC
Louisville, KY
876 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 876 reviews
May 11, 2026
Everyone was very friendly, knowledgeable and willing to make a deal. They were not pushy make a deal. They were not pushy More
by Angie
May 07, 2026
Fast and easy. Good people to work with. Enjoyable experience would shop there again in the future. Good people to work with. Enjoyable experience would shop there again in the future. More
by Jeffreynhinton
May 04, 2026
I found what I thought was the perfect truck at Courtesy, a 2022 Sierra 1500 Denali. I drove 3 hours to get it. I should have known better when I got there and the under-seat storage listed in the advertisem a 2022 Sierra 1500 Denali. I drove 3 hours to get it. I should have known better when I got there and the under-seat storage listed in the advertisement and on the window sticker was missing. I let that go and proceeded with the purchase. I got the truck home and really loved it, except for a stutter when shifting. Looked it up and it was a known issue with the 10L80. Reached out to courtesy about it and was told they have never heard of it. Of course, the truck was out of warranty so there was nothing they could do. Less than 2500 miles later and I am now paying $8300 for a new transmission and Courtesy doesn't have the courtesy to even reply to me. I was given a whole spiel and paperwork about how they had done a thorough inspection, including fluids.....but they somehow missed metal in the transmission fluid? I'd say it is unlikely I will buy another GMC, but I can guarantee I will never buy from Courtesy again and I will tell everyone I know looking for a vehicle to stay away. Reply to Google review response: The extended warranty was offered once during finance paperwork and was more than $5000, which is why it was declined. Interesting to note the 120-point inspection but fail to catch something like that. Also interesting to note that thill respond to a Google review, but not to the customer directly.... Again, this dealership is really big on coming up with excuses instead of backing up their name. I will continue telling everyone who will listen about the trash quality of their word. This dealership lost GMC future business from me. I will not be buying another GMC. More
by bharlin5673
May 03, 2026
Had an awesome experience with Buick. Everyone was very friendly and the service was professional and quick. Everyone was very friendly and the service was professional and quick. More
by michelle.unseld
May 01, 2026
Just purchased 2026 Envista! Love it. Thank you to Stuart, he was awesome! Highly recommend! Love it. Thank you to Stuart, he was awesome! Highly recommend! More
by Jasminegant7
Employees Worked With
April 28, 2026
MATT KREMER Was the best to work with! Amazing customer service and so friendly. Best salesman I have worked with. Would recommend him to anyone! Thank you Matt! Amazing customer service and so friendly. Best salesman I have worked with. Would recommend him to anyone! Thank you Matt! More
by amy77422
April 26, 2026
Sixth new/nearly new Buick my wife and I have purchased from Courtesy since 2004. We love our new Enclave and looking forward to driving it on our next vacation. Our sales representative Joshua, was a cons from Courtesy since 2004. We love our new Enclave and looking forward to driving it on our next vacation. Our sales representative Joshua, was a consummate professional. Our financial representative actually sold us our last Buick five years ago and we were in and out quickly and zero hassle. More
by Clyde.schafer
Employees Worked With
Joshua Berrios
April 23, 2026
Great service. Did near all my paperwork online or through texting. When I got to the dealership I was in and out in like 20 min. It took me longer to transfer my b Did near all my paperwork online or through texting. When I got to the dealership I was in and out in like 20 min. It took me longer to transfer my belongings from the old vehicle to the new one. Thanks team for making the process so smooth. More
by K.mullenberg
April 22, 2026
Great experience. Honest and fair! A very good deal with lots of Perks. Great Staff!🍕 Honest and fair! A very good deal with lots of Perks. Great Staff!🍕 More
by vic.diorio
April 20, 2026
It was a good experience dealing with the sales rep he was really helpful and everything easey. was really helpful and everything easey. More
by davewentworth52
