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Cowboy Toyota

Dallas, TX

4.9
4,442 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area. Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers. Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell. Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
Contact Dealership

9525 E. RL Thornton Frwy

Dallas, TX

75228

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Showing 4,442 reviews

February 21, 2023

I was in the market for a new vehicle. When I arrived, I expected to be greeted by some of the workers that were standing in the front. After a few minutes. Luis, who was not standing wait More

by Raiderjoe35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Cowboy Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

February 21, 2023

The process of buying my car was so smooth and Ivan and the team at Cowboy Toyota made things so easy. Will definitely be using them for all my car needs in the future! More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Cowboy Toyota responded

Thank you so much for your kind words, Rachel, and for taking the time to leave us this wonderful feedback!

February 21, 2023

He was very informative and made the whole process quick and easy. I will definitely be going back to him to get my next vehicle. More

by d_chi_duck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Cowboy Toyota responded

Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 21, 2023

Attempted to make appointment for my Highlander, found out that the advisor that I had used in the past was no longer there. Referred to a female advisor named Bobbie. After a few hours, I called back a More

by loj
Service Communication
Recommend Dealer
No
Employees Worked With
LEESHA BARNES
Feb 25, 2023 -

Cowboy Toyota responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

February 19, 2023

Ronnie was great and so friendly. He made the process of buying the car so easy and got me a great deal! He went above and beyond customer service More

by Jose E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie
Feb 19, 2023 -

Cowboy Toyota responded

It's fantastic to hear that Ronnie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

February 18, 2023

Mr. Santos is very knowledgeable and easy to talk to. I've told two friends they should talk to him when they are looking for another car/truck. More

by hhermj
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Cowboy Toyota responded

Thank you for your business and this review. We're happy to hear that Luis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 18, 2023

The service advisor is great to deal with as always. Thank you for your dedication in answering all the questions. More

by Rav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Cowboy Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

February 18, 2023

Working with Luis Santos was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out More

by gherrera1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Cowboy Toyota responded

Congratulations and thank you for the kind words for Luis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

February 18, 2023

It was a very easy deal. Everyone was upfront and honest about cost. In my mind thats the most important thing when I’m car shopping. Liane was very nice and I look forward t More

by Steve F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liane Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Cowboy Toyota responded

Thank you so much for your wonderful review! We are thrilled that Liane had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

February 17, 2023

very good service from Harveen and the service group. I appreciate the quick turnaround and response time for questions. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
Feb 18, 2023 -

Cowboy Toyota responded

Thank you for your business and this review. We're happy to hear that Harveen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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