Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cowboy Toyota
Dallas, TX
4,501 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area.
Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers.
Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell.
Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,501 reviews
January 12, 2020
Nailed it!! Luis Garcia remembered everything that I wanted, made sure it was included, and then took the time to explain it. Very patient, very kind, careful and Luis Garcia remembered everything that I wanted, made sure it was included, and then took the time to explain it. Very patient, very kind, careful and helpful. More
by dlpa
Employees Worked With
Helpful January 11, 2020
David Jones (DJ) helped me look for a car and I ended up buying it the same day! He had patience and great customer service! I am so glad I chose Cowboy Toyota as my first stop of the day for car shopping, buying it the same day! He had patience and great customer service! I am so glad I chose Cowboy Toyota as my first stop of the day for car shopping, very unusual to buy the car without digging deeper everywhere else but DJ was such a great help and very good at what he does. Couldn’t be more blessed! More
by Victoriacorona867
Employees Worked With
David "DJ" Jones
January 11, 2020
I always feel at home when I take my car into Cowboy Toyota. Shelley, Kenneth and DJ always deliver great service. A loyal customer-Ms.Brown Toyota. Shelley, Kenneth and DJ always deliver great service. A loyal customer-Ms.Brown More
by avisbrown
Employees Worked With
Other Employees :
Shelley, Ken Green, David "DJ" Jones
January 10, 2020
Smooth process! Scott was great, process didn't take long although I had to come back after the weekend as the truck I wanted wasn't in stock. Scott was super frie Scott was great, process didn't take long although I had to come back after the weekend as the truck I wanted wasn't in stock. Scott was super friendly and pretty laid back, no pressure at all on anything. Richard in finance was super helpful as well, even went out of his way to call the regional Toyota rep about the tire/wheel package and if it would cover aftermarket wheels! More
by eickst
January 10, 2020
Outstanding customer service Justin is the man! He always takes good care of my Highlander and my Corolla. He helps me make good maintenance choices and gives good options. Justin is the man! He always takes good care of my Highlander and my Corolla. He helps me make good maintenance choices and gives good options. More
by Vee
Employees Worked With
January 09, 2020
Countless options out there for service but I always choose Cowboy Toyota and Justin because they always treat me right. Thanks again for you continued professionalism. choose Cowboy Toyota and Justin because they always treat me right. Thanks again for you continued professionalism. More
by Robert
Employees Worked With
January 08, 2020
Excellent customer service This was our first time using Cowboy Toyota for service and we had a great experience. Carlos was very professional and had us in and out right on ti This was our first time using Cowboy Toyota for service and we had a great experience. Carlos was very professional and had us in and out right on time. More
by NTFB
Employees Worked With
Carlos
January 08, 2020
Going above and beyond I had a planned maintenance for my 2018 CHR. The morning of the appointment, my car would not start. I called Carlos Lopez and he took care of me. I had a planned maintenance for my 2018 CHR. The morning of the appointment, my car would not start. I called Carlos Lopez and he took care of me. Carlos determined that the battery was dead and would not hold a charge. Seeing that the car was still under warranty, Carlos arranged for a tow truck to come to my house a retrieve the vehicle for the scheduled maintenance and then sent a driver to pick me up once everything was taken cared of. Customer care is very important to my family and I, as we are a Toyota family. Thank you Carlos for looking after us. More
by Harold E. Lacey II
Employees Worked With
Carlos Lopez
January 08, 2020
20K Mile Service Best Dealership to buy a vehicle and get it serviced!! The service Department is always organized and efficient. The customer service is top shelf. T Best Dealership to buy a vehicle and get it serviced!! The service Department is always organized and efficient. The customer service is top shelf. Thanks for the fast turnaround!!! More
by TG
Employees Worked With
Shelly Jackowski
