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Crain Kia of Conway

Conway, AR

4.8
2,292 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,292 reviews

June 23, 2023

Excellent Advisor and Service… Timely and professional communication as well as excellent customer service and willingness to help with competitive pricing! More

by danielbgoal1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mazzi Johnson
June 23, 2023

Andrew at Crain Kia was great. We showed up right before they closed and explained our needs. He put us on the Kia Carnival and we told him we would let him know the next day. We More

by ESTEBAN.OZ.DELGADILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
June 23, 2023

Everyone was helpful and it never felt like we were pressured to buy anything. Andrew answered questions and helped us find a car that fit what we were looking for. More

by CELESTEREEB
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
June 23, 2023

This dealership is excellent and its staff and service department is quick and helpful. Will definitely return in the future! More

by braden.lindner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Roberts, Nathan Lusinger
June 23, 2023

All the Service Department personnel were polite and willing to accomodate my concerns. Johnny Henson coordinated the effort to determine the cause of the FCA malfunction. Dale Speight worked with me More

by Pleased Purchaser
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dale Speight, listed above, was open to a suggestion about the FCA/SCC issue.Mazzi Johnson was always cheerful in appointments and message forwarding.
June 22, 2023

Thay r a good place to by a car thay done a good job for me More

by Alice.m74
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Roberts
Jun 24, 2023 -

Alice.m74 responded

He done a good job with use

June 22, 2023

It was the best experience I’ve had at dealership. They were very helpful and no issues with what I needed done. More

by tony.conejo12
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Chris was absolutely amazing! He made sure that I received a great deal and took the time to walk me through each step of the buying process. 10/10 recommend going to see him for More

by cara.donofrio
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

The sales staff had manipulated the window sticker indicating more expensive model than we actually purchased. The sticker in the window was approximately 55,000 when we check serial number the sticke More

by Pattywyckoffslack
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jet Maxey
Jun 21, 2023 -

Crain Kia of Conway responded

You spoke with Patrick, Sales Manager for Crain KIA of Conway regarding the sticker price on your vehicle you purchased, the 2023 Telluride. This unit was transported from another Dealership to us and we didn't have our Addendum Sticker on the window at the time you were at our Dealership. This sticker has our Dealership name, the MSRP, each additional item added with pricing for each Tier and the Total Price for the unit. We apologize for not having this sticker for your review and you thinking you gave the sticker price on the vehicle from another Dealership. You confirmed over the phone this morning that no one at our Dealership quoted you that sticker price. Again, we appreciate our Customers and if you ever have any questions, I would be glad to discuss with you. I hope this issue has been resolved and you can update this review. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

June 21, 2023

It takes a great team to make purchasing a vehicle from any dealer easy and successful. Maleek and Patrick worked together to make my experience of buying the right car enjoyable, at least to me.... I tri More

by gjcarlo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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