Crain Kia of Conway
Conway, AR
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The service I have received since I purchased my vehicle has been excellent. Dale is always very friendly, knowledgeable, and interactive. He appears to sincerely be interested in me and my vehicle needs. has been excellent. Dale is always very friendly, knowledgeable, and interactive. He appears to sincerely be interested in me and my vehicle needs. More
Rusty did a great job helping us to find a vehicle that worked with our budget. worked with our budget. More
My salesman Andrew was great, he listened to what I needed and made it happen. I think the finance department needs more work. Not as pleasant of an experience as it could have been. needed and made it happen. I think the finance department needs more work. Not as pleasant of an experience as it could have been. More
The service department had very little insight on my issue. Instead of trying to figure out what was needed to help my vehicle within its warranty they instead insisted I try a treatment that cost over issue. Instead of trying to figure out what was needed to help my vehicle within its warranty they instead insisted I try a treatment that cost over 800$ without giving any backing for it importance but instead stating it’s just the next step of process they stated they did not understand and could not explain to me. More
The communication was poor from the beginning. One of the service advisors was very rude. I left without getting my car fixed and will never return. Stay away! One of the service advisors was very rude. I left without getting my car fixed and will never return. Stay away! More
Everyone we dealt with was super friendly and they answered any questions that we had. answered any questions that we had. More
The customer service manger and Rusty were amazing! !! Great sales experience at Crain Kia of Conway. Thank you Rusty!! !! Great sales experience at Crain Kia of Conway. Thank you Rusty!! More
My sales representative Big Mack was very helpful and knowledgeable! He didn't waste anytime and went above and beyond to help. Management team was great as well Zach made it fast and easy. Overall a gre knowledgeable! He didn't waste anytime and went above and beyond to help. Management team was great as well Zach made it fast and easy. Overall a great experience!! More
Rusty was able to get us the car we wanted in the timeframe we had to work with. timeframe we had to work with. More