Crain Kia of Conway - Service Center

I wish that I was told that I needed wipes before leaving then reading paperwood then reading paperwood More

Got in right away for service, thorough work to make me comfortable for our road trip . Friendly by Jerramy comfortable for our road trip . Friendly by Jerramy More

Got me right in for service, and didn't really take that long to do long to do More

This staff are very friendly and get Jobs done in a quick fashion, however please stop trying to upsell me on things my car don't need at that time. fashion, however please stop trying to upsell me on things my car don't need at that time. More

Although it did take longer than expected, the issue was resolved. My service representative kept me updated on the work being done. resolved. My service representative kept me updated on the work being done. More

The team at Crain Kia of Conway took care of me as fast as they could and made me comfortable in the meantime! as they could and made me comfortable in the meantime! More

Great customer service! We were in and out. I couldn’t thank them anymore! They were great. We were in and out. I couldn’t thank them anymore! They were great. More

All personnel were extremely kind, courteous and professional. Tommy Moore gave me an option to keep my vehicle and refinance, reducing my payment by $200.00 per month. professional. Tommy Moore gave me an option to keep my vehicle and refinance, reducing my payment by $200.00 per month. More

Asked to confirm my appointment multiple times, which is very annoying. Walked in to manage being passive aggressive to another paying customer. The oil change was timely. After service get harassed to do t very annoying. Walked in to manage being passive aggressive to another paying customer. The oil change was timely. After service get harassed to do the survey multiple times through calls, texts, and emails. More

Did not honor the promotion for sales tax paid and offering more for trade then kbb value.. Under valued my trade by 1,500 Management was not customer friendly. Over all I will not buy another vehic offering more for trade then kbb value.. Under valued my trade by 1,500 Management was not customer friendly. Over all I will not buy another vehicle from crain automotive. More