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Crest Cadillac
Frisco, TX
1,029 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,029 reviews
June 27, 2024
First let me say, I am not a fan of going to a dealership to look at cars. I have typically purchased by phone , internet sales for this reason alone. I sent an inquiry to Crest Cadillac on a vehicle I was i to look at cars. I have typically purchased by phone , internet sales for this reason alone. I sent an inquiry to Crest Cadillac on a vehicle I was interested in via the internet .The next morning I was very surprised to see a return email from Juda taking a video of this vehicle inside and out to send me . That right there made me pick up the phone and ask more questions. Juda was very professional and explained why I should come to the dealership to see the car and meet with him. He made me feel comfortable so I agreed to go. From the moment I met Juda, I felt he had my best interest at heart . He was patient, thorough and even pretty funny! 😆 At the end of the day, I had no 2nd thoughts or regrets purchasing the vehicle. I feel my deal was very fair and my needs were met! Thank you for being a dealership like most people would expect and greatly appreciate!! Few dealers are still customer service related ! I would recommend Juda to anyone searching for a vehicle who wanted a positive experience! He’s awesome ! More
by Ljeanmoran
Employees Worked With
June 19, 2024
Chris was extremely knowledgeable about the vehicle we wanted to purchase and was able to work with our budget. It was a seamless process and we never once felt pressure. He truly put the customer first. wanted to purchase and was able to work with our budget. It was a seamless process and we never once felt pressure. He truly put the customer first. More
by Adennis0023
Employees Worked With
June 18, 2024
We had a great experience and the team is very very professional. Overall, the process went very smooth professional. Overall, the process went very smooth More
by Mo
Employees Worked With
June 14, 2024
Juda was very professional and knowledgeable of the process. We had an exceptional customer experience. process. We had an exceptional customer experience. More
by Melvin & Latora
June 13, 2024
Austin Drabick made our experience fantastic! He is knowledgeable, straightforward, and professional. Would highly recommend contacting Austin for your next vehicle purchase! He is knowledgeable, straightforward, and professional. Would highly recommend contacting Austin for your next vehicle purchase! More
by Carinsa
June 12, 2024
Jenny was awesome to work with! Very pleased with my new 2024 XT 4! Give Jenny a call if you’re in the market. Very pleased with my new 2024 XT 4! Give Jenny a call if you’re in the market. More
by Kbbroberg
Employees Worked With
June 12, 2024
The salesman Chris Rucker was next level. I am admittedly high maintenance and he went above and beyond to handle every detail, and made the process simple and painless. The Finance Director I am admittedly high maintenance and he went above and beyond to handle every detail, and made the process simple and painless. The Finance Director Tanya was amazing as well!! One of the best car buying experiences I’ve ever had!! Jeff R. More
by Jeff R.
June 10, 2024
Jenny and everyone we worked with during this purchase was wonderful! We felt at home and it was a smooth and easy transaction. I feel everyone went above and beyond to make us happy! Thank you all! I hig was wonderful! We felt at home and it was a smooth and easy transaction. I feel everyone went above and beyond to make us happy! Thank you all! I highly recommend Crest!! More
by emilyssantina
June 08, 2024
Jenny was outstanding, easiest car buying trip we ever experienced. Literally arrived at the dealership and she had the car ready for a test drive, she was very knowledgeable about the vehicle and its cap experienced. Literally arrived at the dealership and she had the car ready for a test drive, she was very knowledgeable about the vehicle and its capabilities. We purchased it and had all the paperwork completed within a couple of hours. More
by Kglewis
June 08, 2024
Jenny and Carolina were great! Knowledgeable and very patient, not pushy. Would recommend them to anyone. Knowledgeable and very patient, not pushy. Would recommend them to anyone. More
by debbieugolini
