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Crest Volvo Cars

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.9
2,809 Reviews
Crest Volvo Cars is a premier Volvo dealership in Frisco, TX. We have grown rapidly every year since our humble beginnings, and have served as your Dallas area Volvo dealer with pride and unwavering gratitude since our very start. Our Frisco Volvo store features a large selection of inventory, and terrific Volvo Parts and Service departments. Stop by and be sure to browse our marvelous collection of new and certified used Volvo cars, coupes, and SUVs. Our remarkable selection of new and used certified Volvo cars and SUVs will leave you breathless; we offer unique luxury greats like the VolvoXC60, Volvo S60, and the highly popular Volvo XC 90. Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice at the absolute lowest price available. At Crest Volvo, we aren't just here to sell you a car; we're here to give you the whole Volvo experience. Test drive a deluxe Volvo, speak with our knowledgeable sales team, choose a Volvo financing option that works for you, and then walk away with a top quality vehicle that matches your personality. At Crest Volvo, we promise you a convenient car buying experience you won't soon forget.
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6020 State Highway 121

Frisco, TX

75034

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Showing 2,809 reviews

October 01, 2025

Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2025

Excellent Customer Service, as usual! I always work directly with Jordan Farmer, who is the best of the best...my reason for continuing with Crest Volvo. Additionally, the entire team is More

by donnajhewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2025

This was our 4 Volvo that we bought from Crest, and the experience was excellent. Sam and Nick were super great! The service dept is one of the reasons we keep coming back! We love Jordan! Thanks! More

by don91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hilou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2025

As usual everything was great. Love working with this team. Appreciate the car wash! Have a great day More

by PATADLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Crest Volvo Cars responded

We are utterly delighted to hear that your experience with our team continues to meet your expectations. Your loyalty means everything to us, and we truly value the trust you place in us. It's wonderful to know that you enjoyed the complimentary car wash service - we believe those thoughtful touches make a difference in our customers' overall experience. Thank you for taking the time to share your kind words about working with our team. We look forward to continuing to provide you with exceptional service.

September 29, 2025

Crest Volvo offers Excellent customer service. Jordan was very responsive and professional in handling my customer service business. More

by COLLINS4COLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Crest Volvo Cars responded

We are happy to hear about your positive experience with our customer service team. Your feedback about receiving responsive and professional service means a great deal to us at Crest Volvo Cars. We take pride in ensuring our customers feel valued and well-cared for throughout their experience with us. Thank you for taking the time to share your thoughts about the outstanding service you received.

September 28, 2025

Everyone was great to work with. Only thing I didn't like is the 15 work minimum requirement on this review form. More

by DSHIPLEY250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Crest Volvo Cars responded

We are privileged to have had the opportunity to work with you and appreciate your kind words about our team. It means so much to us when customers recognize the effort everyone puts in to provide excellent service. Your feedback about working with our staff truly brightens our day and motivates us to continue delivering the quality experience you deserve. Thank you for taking the time to share your positive experience.

September 28, 2025

Really disappointed with Volvo. I visited for a 10,000-mile service and a warranty repair for the sunroof molding. After the service, while driving home, the undercover plate fell o More

by kpc0206
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmin Umanzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Crest Volvo Cars responded

We are concerned to hear about your experience and we understand your frustration. This type of situation is certainly not the standard we strive for, and we are sorry to hear that you feel disappointed with your visit. Your safety and satisfaction are important to us, and we would appreciate the opportunity to learn more about what happened. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can address this matter promptly.

September 27, 2025

Great service again! I will continue to use this dealership for my maintenance needs because they make it so easy. More

by CCPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience with us at Crest Volvo Cars! We are delighted to hear that you found our service excellent once again. It means so much to know that we continue to make your maintenance experience convenient and hassle-free. Your loyalty and trust in choosing us for your ongoing automotive needs is truly appreciated. We look forward to providing you with the same quality service in the future.

September 27, 2025

Jasmin is really professional, friendly and warmhearted. Besides helping me and my wife on the recent maintenance, she even helped us schedule the next interior detailed cleaning service on the same date fo More

by HRU_WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional service that went above and beyond your expectations. We take great pride in having team members who demonstrate such professionalism and genuine care for our customers. The fact that our staff took the initiative to coordinate your maintenance with your interior detailing appointment shows the kind of thoughtful service we strive to provide. Your recognition of the friendly and warmhearted approach means so much to us. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience.

September 27, 2025

I am so impressed with Crest Volvo and how they handled a somewhat unusual situation. And during the entire process their customers are treated like first class including loaners with drop off/pickup. I’m More

by MICHAEL.D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to know that we were able to handle your unique situation with care and that you felt treated with the first-class service you deserve. We're delighted that our loaner vehicle program with convenient drop-off and pickup service made the process smooth for you. As someone new to the Volvo family, your positive feedback about both our sales and service teams truly brightens our day. Thank you for taking the time to share your thoughts - it's customers like you who make what we do so rewarding.

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