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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,558 Reviews

1,558 Reviews of Crest Volvo Cars - Service Center

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April 20, 2025

Everyone is very helpful and professional. Keith is very good explaining what maintenance will be done and keeps me informed should something change. I always have a good experience at Crest! More

by THEROGERS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wiedmann
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Apr 21, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! We're glad to hear everyone is helpful and professional, and that Keith does a great job keeping you informed. We appreciate your continued trust and are happy to know you always have a good experience at Crest!

April 20, 2025

Amazing service and staff @ Crest Volvo! My only choice for servicing my EX90. Thank you boys! More

by Pick’s Boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Leggett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Pickering, Terry Leggett
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Apr 21, 2025 -

Crest Volvo Cars responded

Thank you for the awesome feedback! We're thrilled to be your go-to for servicing your EX90 and glad you had a great experience with the team at Crest Volvo. We appreciate your support!

April 19, 2025

Great customer service. Knowledgeable sales staff and outstanding service department . Facility was clean and presented a relaxed atmosphere More

by mike1253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We’re so glad to hear that our sales staff and service department left such a positive impression. It’s also great to know that you felt comfortable in our clean and relaxed facility. We truly appreciate your kind words and look forward to continuing to provide you with excellent service in the future!

April 19, 2025

It was a great experience getting some detailing work done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work w More

by TexanIndian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Pinlac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that your detailing experiencea was a great one. Mark will be thrilled to know that his friendly approach, clear communication, and attention to detail made such a positive impression. We truly appreciate your trust in us and are happy the results exceeded your expectations. We look forward to welcoming you back again soon!

April 19, 2025

Jordan was great. He listened to my concerns and ordered software to update the problems I was having with my Volvo. More

by JANEHENTZLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Jordan took the time to listen to your concerns and took proactive steps to address the issues with your Volvo. It's great to know that he was able to help get everything sorted for you. We appreciate your feedback and look forward to assisting you again in the future!

April 19, 2025

service is good and cleaned vehicle in and out process is simple to get in and out More

by GPOPURI0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for your review! We’re glad to hear that you had a positive experience with our service and vehicle cleaning. We strive to make the process as simple and efficient as possible for our customers. We appreciate your feedback and look forward to serving you again!

April 19, 2025

Alley is always very helpful and keeps me informed. She never fails to follow up. More

by EDITH.GIEGERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! We're so glad to hear that Ally continues to provide such helpful and consistent service. Keeping you informed and following up is a key part of making your experience a smooth one, and it’s wonderful to know she’s delivering on that every time. We appreciate your trust and look forward to seeing you again!

April 19, 2025

G g g g g g g f g g g g g g g g g More

by mccabe317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
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Apr 22, 2025 -

Crest Volvo Cars responded

Thank you so much for the 5-star review! We truly appreciate your support. If there's anything we can assist you with, don't hesitate to reach out!

April 19, 2025

Good job, helpful and conscientious. Would come back again, as needed. Not just for the car wash. More

by jc_tcu
Recommend Dealer
Yes
Employees Worked With
Gage Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're so glad to hear that you found our team helpful and conscientious. It means a lot to know you'd choose to come back for your regular services! We look forward to assisting you again whenever you need us.

April 18, 2025

As always Jordan is the best! Consistent, kind, under promises and always over delivers! Thank you! More

by LISA.BASSETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience! We're so glad to hear that Jordan continues to impress with his kindness, consistency, and commitment to going above and beyond. It's great to know you can count on him to deliver exceptional service every time. We truly appreciate your continued support!

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