Crews Subaru of Charleston

Every person who I came in contact with at Crews was friendly, knowledgeable and helpful. My overall experience was exceptional. friendly, knowledgeable and helpful. My overall experience was exceptional. More

My product specialist Dan Holuba was Friendly and knowledgeable. The dealership had a good selection to choose from. Finance manager Jim Gerow was also friendly and very helpful. knowledgeable. The dealership had a good selection to choose from. Finance manager Jim Gerow was also friendly and very helpful. More

Tracie is awesome ! She is always patient and understanding. She listens to what your needs and situation is. That is very significant to me in that I am solely making t She is always patient and understanding. She listens to what your needs and situation is. That is very significant to me in that I am solely making these decisions. I really appreciate Tracie professionalism , kindness , patience , honesty , and last but not least impeccable Customer Service. More

You had my car for 4 days therefore you gave me a loaner which I had to return with a full tank of gas or you was going to charge me $8.00 a gallon to fill it, however when I got in my car the gas light was which I had to return with a full tank of gas or you was going to charge me $8.00 a gallon to fill it, however when I got in my car the gas light was on, which I assure you it was not when you took it. I believe you have gotten to big for your britches, this is not the customer service I used to get. You can't even talk to a human anymore. Attention to detail is lacking, last time you had my car, they did not replace the Subaru emblem on the tire, this time the valve stem cap is missing!! More

The service department deserves a rating of 10. The counter people and the mechanics explain everything to you. The car is taken back in a timely manner. And the work is done right? You don't have The counter people and the mechanics explain everything to you. The car is taken back in a timely manner. And the work is done right? You don't have to come back More

Always pleasant when arriving. Helpful in everyway. Sierra Brown is an excellent employee. #1 team. Helpful in everyway. Sierra Brown is an excellent employee. #1 team. More

Quick and easy, no pressure purchase process! Glad to have purchased from this dealership and look forward to using you for our next purchase! Glad to have purchased from this dealership and look forward to using you for our next purchase! More

Very good experience with Crews Subaru. The people are friendly and maintenance work is thorough and seems quick; though it easy to lose track of time in the pleasant waiting area. The people are friendly and maintenance work is thorough and seems quick; though it easy to lose track of time in the pleasant waiting area. More

Courteous and professional, completely honest and upfront! They answered all questions and followed up several times to ensure we were completely satisfied. upfront! They answered all questions and followed up several times to ensure we were completely satisfied. More

I've been dealing with Crews Subaru since purchasing my first Subaru in 2011. They have promised to take good care of me and I'm holding them to it. Although Pam in finance and Millet in sales are great he first Subaru in 2011. They have promised to take good care of me and I'm holding them to it. Although Pam in finance and Millet in sales are great helps, most of my interactions have been with various service advisors and mechanics. Each one, Alisha, Sierra, Justin, Doug (with loaner cars), Jason, or my mechanic, John Carlin has met and exceeded my expectations every time. John ensures that my vehicle is ready for my regular road trip adventures. I've even gone in with a rather nit-picky question and it is addressed with courtesy, efficiency and cheerfulness. I'm afraid that they are stuck with me as long as I'm a car owner. More