Crews Subaru of Charleston

Excellent Team work to provide customer satisfaction How do I approach a multicultural couple in their purchasing experience? Accepting the Challenge, Sales Team Trey and Carmelo ensured constant atten How do I approach a multicultural couple in their purchasing experience? Accepting the Challenge, Sales Team Trey and Carmelo ensured constant attention to customer detail, professionalism, and excellent tag team to ensure both couples had a welcoming experience regardless of language barrier. Kudos to Trey and Carmelo. How about the next day concern? No problem. they found a way and quickly resolved the remaining concern with the same customer satisfaction. Kudos to the Subaru staff for envisioning the next level of future customer service: The multicultural customers of the future Charleston SC. More

Everything I needed My experience was made easy once I came to Subaru. The staff was knowledgeable about the vehicles an provided excellent customer service. The overall My experience was made easy once I came to Subaru. The staff was knowledgeable about the vehicles an provided excellent customer service. The overall experience was pleasurable. More

Excellent Experience We recently just stopped in to take a look at the Subaru Outback and ended up loving it and leaving that night with a brand new car! We traded one in. We recently just stopped in to take a look at the Subaru Outback and ended up loving it and leaving that night with a brand new car! We traded one in. The entire process was smooth and easy. We worked with Millet DeAngles and would highly recommend him. He was not pushy at all listened to our concerns and helped us with useful feedback. More

I am still smiling I have needed a new vehicle for a while, although I had no intention of purchasing one for about a year or so...Until I met Ralph Hunt, who then intro I have needed a new vehicle for a while, although I had no intention of purchasing one for about a year or so...Until I met Ralph Hunt, who then introduced me to the 2015 Forester XT (Touring).....with Turbo! It was all I ever wanted and more. Ralph was great to work with, not pushy and rather amusing at times. The test drive was fantastic, he was patient with me as I had him explain over and over the way each item works. He wasn't even phased when I gunned it a few times (without asking) to test the power of the vehicle. The features of the car, like Eyesight, are amazing...very cool to see during the test drive, yet even more amazing in real life. Pam was great and full of smiles (and patience) while I hemmed and hawed over the warranty options. The next day I stopped by with some paperwork and had the chance to meet the service team, everyone was all smiles as well. Great customer service all around. I love my purchase and am so glad I decided to stop by that night. The best part - there was no pressure at all. Just answers to my (many) questions. Thanks Ralph! More

Repeat Customer I've now bought 2 cars from Crews Subaru. The staff is wonderful, from sales, services, to finance. I worked with Anthony Cargile as my salesman and I've now bought 2 cars from Crews Subaru. The staff is wonderful, from sales, services, to finance. I worked with Anthony Cargile as my salesman and he is a lot of fun! Anthony really tried to show me my options and was very patient as I test drove 5 cars! I ended up getting a 2015 Forester and I am really pleased. I would recommend Crew Subaru to my family and friends any day; especially Anthony, Pam, and the service team. Good company, good people. More

Internet Shoppers Beware Internet buyers should be cautious. Contrary to my experience at this dealership in 2013, my recent purchase Jan 2015 prompts me to consider that this Internet buyers should be cautious. Contrary to my experience at this dealership in 2013, my recent purchase Jan 2015 prompts me to consider that this dealership is now more interested in a sale than cultivating customer loyalty. The ePrice I obtained, which I concluded was pre-negotiated, was accompanied by the statement: “Internet Price does not include sales tax, tag, and fees which are $763.00. Prices good for 10 days”. One therefore would expect a firm sales price. What they didn’t include in this statement was that the price was subject to dealer add-ons, such as crossbars and body side moldings. Had that been disclosed upfront, this could have been a five-star rating. Front end Salesman Millet Deangles was exceptionally cordial, helpful, and of pro-customer demeanor. Administrative paperwork was handled superbly. Had management not withheld pricing data or included an appropriate statement with the ePrice, I would not be leery. The latter prompts me to wonder what after-sale (service) surprises are up their sleeves. More

Finally found a great SUV! I had been to several dealerships to test drive SUV's.....my husband finally talked me into test driving a Subaru, and I thank goodness for that! Ral I had been to several dealerships to test drive SUV's.....my husband finally talked me into test driving a Subaru, and I thank goodness for that! Ralph was so awesome as our salesman, and always aimed to please! Pam was just as awesome. I highly recommend Crews Subaru for your next auto purchase. Honestly, I don't think I'll ever drive anything else! More

All Round Excellent Experience I recently stopped by to take a quick look at the Subaru XV Cross Trek. Josh came out and introduced himself and showed me a few of the models they h I recently stopped by to take a quick look at the Subaru XV Cross Trek. Josh came out and introduced himself and showed me a few of the models they had. He was very knowledgeable, easy going, an all round nice guy. I never felt pressured by him. Even though I was not going to purchase a car that day, he took his time and even took me on a test drive. I highly recommend Crews Subaru and Josh! Congrats on your baby Josh! More

Ralph is the BEST!!! I wasn't planning on buying a car let alone a new car! Ralph took his time with me and he was so knowledgeable about both of the cars I test drove. I I wasn't planning on buying a car let alone a new car! Ralph took his time with me and he was so knowledgeable about both of the cars I test drove. It was a great experience. I was a little concerned about the trade in process but HR made it seamless. Pam was great to work with, she answered all of my questions and had a sense of humor too! I would recommend Crews to anyone. Ralph didn't push me, he let me take time to make my decision. It took 2 visits for me to make my decision. If you are in the market, see Ralph he is awesome! This was the best car buying experience I have ever had. Thanks Ralph and Pam! More

Buy from the Best Josh Stringer and the whole crew at Crews have more than satisfied me and my family with 5 cars, they have made it enjoyable and made us feel like par Josh Stringer and the whole crew at Crews have more than satisfied me and my family with 5 cars, they have made it enjoyable and made us feel like part of their family. Attention to detail, great pricing, and genuine concern for our happiness with the new cars makes us repeat customers. Pam and Josh made each transaction easy and enjoyable. Making sure you know how to use the new features and how the eyesight and other systems work builds even more confidence in these great cars. Let Josh show you! More