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Crews Subaru of Charleston
North Charleston, SC
1,175 Reviews
Our team at Subaru of Charleston would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in North Charleston, South Carolina, the staff at Subaru of Charleston will help you find the Subaru vehicle you want. At Subaru of Charleston we offer a searchable online inventory of new Subaru cars in the Charleston area, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you have been searching for.
For years, the financial staff at Subaru of Charleston has offered expert advice for those seeking an affordable Subaru car loan or lease. Our service doesn't just stop there. Charleston customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
Whether you are looking for a Subaru, or a pre-owned car or truck, Subaru of Charleston is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 8261 Rivers Ave. You can also reach Subaru of Charleston any time by filling out our contact form or calling us. The entire staff at Subaru of Charleston looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,175 reviews
Helpful September 14, 2013
Ralph was a pleasure to work with. He hooked me up with the exact car I wanted and was very friendly. I would definitely recommend him and crews subaru to any friend. the exact car I wanted and was very friendly. I would definitely recommend him and crews subaru to any friend. More
by Leehiott
Employees Worked With
Ralph Hunt
September 09, 2013
Ralph was a pleasure to work with. He was laid back, super funny, and made the car buying experience as non-stressful as possible. He genuinely cared about my car buying experience and wanted me to be h super funny, and made the car buying experience as non-stressful as possible. He genuinely cared about my car buying experience and wanted me to be happy! I highly recommend asking for Ralph for anyone's visit to Crews Subaru. More
by CiarraHuckaby
Employees Worked With
Ralph Hunt
September 07, 2013
I have purchased many autos...and this is the very best experience I ever had. Josh was great and explained everything..great employee. Excellent! I will recommend this dealership and Josh to anyone who wa experience I ever had. Josh was great and explained everything..great employee. Excellent! I will recommend this dealership and Josh to anyone who wants to purchase a new car. In fact, my husband has always wanted a Suburu and now he is ecstatic. Thanks again to Josh... More
by Helgeorge
Employees Worked With
September 06, 2013
Melissa Sims is prompt in her replies, knows the answer to any question, is completely honest, and a real pleasure to work with via the Internet sales Dept. Crews Subaru has an excellent selection of CPO S to any question, is completely honest, and a real pleasure to work with via the Internet sales Dept. Crews Subaru has an excellent selection of CPO Subaru Outbacks, which are hard to find. More
by rocibj
September 05, 2013
Millet was very informative and thorough. I did most of the negotiating on the phone or email so when I got to the dealership on Saturday morning the transaction was much shorter than the normal car purcha the negotiating on the phone or email so when I got to the dealership on Saturday morning the transaction was much shorter than the normal car purchasing experience. I am still waiting on parts to come in so they can complete the build I wanted. Thank you Crews Subaru for offering the deal you did to us servicemen. I would recommend Millet to anyone in the market for a small SUV. Give Subaru a look and when you do ask for Millet. More
by dpowell2257
September 03, 2013
Even when the service is great, on customer surveys of any kind I typically don't give the highest rating in every category because I worry that whoever reads it will think I sped through it and was not t any kind I typically don't give the highest rating in every category because I worry that whoever reads it will think I sped through it and was not thoughtful in my rating. My experience with Josh (and Pam) at Subaru MUST be an exception though. I can't give Josh a rating anything less than excellent. From the beginning my afternoon at Subaru was different than anything I have experienced at a dealership. From the start, Josh was knowledgeable without being pushy, offered guidance without hard selling any of the features and was simply a pleasure to work with. He seemed genuinely interested in who I was and what my lifestyle was like so we could find the best option for me. The biggest factor in giving Josh a "great" rating across the board was that I instantly felt like I could trust him. There was no haggling, no slimy tricks. I didn't feel like he was pushing any certain car. He had my best intentions in mind. When we sat down and crunched the numbers, they all made sense! (I can't say the same about 2 other dealerships I have been to recently). Pam Baker, the finance manager, was warm, friendly and extremely trustworthy. This was my first car purchase so I was nervous, but Pam guided me through every document and and every signature, explaining what EVERYTHING meant with care and patience. I really really appreciated her positive, calming attitude. In short, he has a a good product and he knows how to sell it. As far as customer service goes - he was phenomenal and I know he will continue to be during my ownership of the car. He gave me a full run through of the car, showing me all of it's features, where everything in the car is located etc... I purchased a warranty and Josh gave me all of his contact info and told me to keep in touch with him so he can schedule all my maintenance. That is what I call exceptional service! More
by nancysisk
Employees Worked With
September 03, 2013
My wife and I had a little time after a social engagement in the area and decided to stop at Crews to look at the new Forrester. We are a bit partial to Subaru as we have had two of them over the last 15 ye in the area and decided to stop at Crews to look at the new Forrester. We are a bit partial to Subaru as we have had two of them over the last 15 years. All of our experiences with the Subaru dealer in Morristown NJ had been great so we decided to see how the Charleston organiztion did business. On entering we were greeted by Gary Desaultels. From this point on wehad the best car buying experience we ever had in over 45 years of buying cars. We quickly settled on a vehicle, as we were a cash buyer; financing was not an issue. Gary and his management were quick in arriving at a very fair price for our trade in as well as the final cost of the new Forrester. All of this was done in less than two hours, actually a bit after the dealer was to close on a Saturday evening. We returned on Monday and picked up the new car. Again Gary was very helpful explaining all of the upgrades to the 2014 model. He even set up the Bluetooth for my wife. Since buying the car we have had several followup calls from Gary who was inquiring about our experience with the car. I find that such follw up is very rewarding to us. I would certainly recommend ( have already done so ) Gary and the Crews staff to all of my friends as the car ad the buying experience was painless, mostly attributable to Gary's efforts. Maretta and Ed McKenna More
by mckenne
September 03, 2013
Friendly, professional and knowledgeable personnel representing an excellent product made our recent purchase the best cur buying experience yet. The same traits carry over into the service department representing an excellent product made our recent purchase the best cur buying experience yet. The same traits carry over into the service department as well. More
by JVirtuoso
Employees Worked With
September 02, 2013
The salesman and finance manager were very friendly, informative and well-prepared to give the best service they could. The salesman and my wife did all the initial work via Internet because we knew wha informative and well-prepared to give the best service they could. The salesman and my wife did all the initial work via Internet because we knew what we wanted and there were few hassles when we went in in-person to finish the deal. Everyone was professional and we had a great experience! I have recommended this dealership to everyone I know who is looking for a car. I love my Subaru! More
by coreyremle
