Crews Subaru of Charleston

Great people to work with. Chris M. made the process very easy, answered all my questions, very patient while looking at different models and were knowledgeable on each. Chris M. made the process very easy, answered all my questions, very patient while looking at different models and were knowledgeable on each. More

I bought my Forester from Crews and they are the only ones who have worked on it (oil changes and tire rotations). The service team is honest about how long something is going to take (the lobby is very ones who have worked on it (oil changes and tire rotations). The service team is honest about how long something is going to take (the lobby is very comfortable) and don't pressure you about an upsell. More

Always a great experience there! Friendly, respectful, professional. I have never experienced anything like this at any other dealership. Friendly, respectful, professional. I have never experienced anything like this at any other dealership. More

This dealership is awesome! We first spoke to Tracie and from the moment we spoke to her she made us feel comfortable and her kindness and customer service were amazing! . We wa We first spoke to Tracie and from the moment we spoke to her she made us feel comfortable and her kindness and customer service were amazing! . We walked into the showroom and all the salesman welcomed us with open arms. Dan took me on a test drive and he explained everything about the Subaru. His knowledge and expertise was welcomed since I never owned a Subaru before. The process of buying the car from Crews Subaru was so easy! I love my Subaru Outback Wilderness! This dealership is customer service at its BEST! Thank you to all !!! More

Buying a new car can be grueling, but not if you depend on Crews Subaru of Charleston. The purchase of our 2025 Forester could not have been easier or more pleasant. The staff is knowledgeable and consider on Crews Subaru of Charleston. The purchase of our 2025 Forester could not have been easier or more pleasant. The staff is knowledgeable and considerate and went out of their way to accommodate our questions and concerns. We highly recommend Crews Subaru. More

Great experience at Crews! ! Everyone is extremely friendly and helpful! Not to mention that management is willing to deal to make a deal! ! Everyone is extremely friendly and helpful! Not to mention that management is willing to deal to make a deal! More

I appreciated the total team effort to complete my deal Quick and easy well planed out and organized deal Quick and easy well planed out and organized More

Impressed with fact that salesman came in on his day off to meet with me as he’d been referred by former customer. All personnel made me feel comfortable and entire experience was very comfortable. to meet with me as he’d been referred by former customer. All personnel made me feel comfortable and entire experience was very comfortable. More

Very disappointed with the service department! Brought my Crosstrek in for recall on thermo control valve on Wednesday the 16th at 7:30 and as of Thursday afternoon my vehicle had not even been lo Brought my Crosstrek in for recall on thermo control valve on Wednesday the 16th at 7:30 and as of Thursday afternoon my vehicle had not even been looked at. Is it because no one is making money on this. I couldn't get a loaner and now I am without a car for 5 or 6 days! If I knew service would be like this I would have gone elsewhere when looking for a vehicle. Sorry if I am venting but I am a little upset! More

Great service. Personable with specific customer service people, and integrated on line service optioning. Bonus, when I left something buried in the loaner glove b Personable with specific customer service people, and integrated on line service optioning. Bonus, when I left something buried in the loaner glove box, a service rep found it and got it back to me. Thank you! My husband picked up my car after service, he stated he felt like the owner himself bought our car out to him. This is obviously a very busy facility, but you can count on feeling personally well taken care of. Great job Crew! More