Crews Subaru of Charleston

Excellent experience Overall, my experience at Crews Subaru was excellent. They were attentive, friendly, and thorough. Trey, the sales rep we worked with, was patient and Overall, my experience at Crews Subaru was excellent. They were attentive, friendly, and thorough. Trey, the sales rep we worked with, was patient and super helpful working with Josh to get our payments where we needed them to be. The only negative was the fact that before coming in i called to specifically ask whether they had the ability to coordinate my lease turn in with Hyundai. That was very important for me to know as my husband and I were simultaneously juggling the purchase of a new home/mortgage so time is at a premium. The sales rep I spoke with on the phone (not Trey!) told me unequivocally that yes that could and would do this. I never said anything about trading the hyundai in, rather very specifically discussed my lease end situation. It wasn't until I was signing my new lease paperwork that I learned they could not coordinate with Hyundai. Fortunately Pam and Trey made things right but others be forewarned...only the lessee can turn in the leased vehicle. Thanks to all at Crews subaru though...I LOVE my new Forrester and will probably be a customer for life despite that small hiccup. More

New Car Purchaes Jeremy worked hard to really show us what an outback can do and all of the features that ultimately led to this purchase. I tested nine different cars Jeremy worked hard to really show us what an outback can do and all of the features that ultimately led to this purchase. I tested nine different cars before deciding on the 2017 Outback. Between Jeremy's patience and hard work and Pam's super speedy, but spectacularly amazing paperwork skills, our experience was great. More

New car purchase Staff was efficient, timely and responsive. Purchase was easy and very fairly priced. Communications were timely and clear. They were flexible when we Staff was efficient, timely and responsive. Purchase was easy and very fairly priced. Communications were timely and clear. They were flexible when we changed vehicles at the last moment. Would purchase there again without hesitation. More

Exceptional Customer Service - Walked in ready to buy. Knew what we wanted. Knew what we wanted to pay. Knew I didn’t need to be sold just assisted with a cash transaction. Ever Walked in ready to buy. Knew what we wanted. Knew what we wanted to pay. Knew I didn’t need to be sold just assisted with a cash transaction. Everything went off so smooth. Millet did everything we asked, even did the recalls. Josh made the deal happen, at my numbers and Pam made closing was a synch. Highly recommend this dealership. Very personable, listened to my needs and made the deal happen. I can honestly say it was the most pleasurable car deal I’ve ever done! More

Car buying made easy I've been buying cars every 2 or 3 years over a 45 year span. Crews Subaru and Trey Norwood handled my recent purchase without a hitch. I actually I've been buying cars every 2 or 3 years over a 45 year span. Crews Subaru and Trey Norwood handled my recent purchase without a hitch. I actually enjoyed the process! More

Loving my new Subaru This was my first new car purchase in a long time - I love my Subaru! They were fast, friendly and it was an excellent experience! This was my first new car purchase in a long time - I love my Subaru! They were fast, friendly and it was an excellent experience! More

THUMBS UP ALL THE WAY I purchased my Subaru Forester 2017 from Crews Subaru and by far honestly was given the BEST EXPERIENCE EVER!!! Scott Griffin, Josh Stringer and Pam I purchased my Subaru Forester 2017 from Crews Subaru and by far honestly was given the BEST EXPERIENCE EVER!!! Scott Griffin, Josh Stringer and Pam Baker were just very professional , courteous and really made you feel like family. I personally hate a long drawn out process so this was better than anticipated. With a sales background myself ......I was really dreading going car shopping. I did a little research and checked consumer reports on dependability ratings and resale value and made an educated decision to buy my Subaru Forester. They made the whole process completely painless and enjoyable. I would highly recommend Crews Subaru to all my friends and family!!! I was pleased to see that they were pet friendly and accepting of my " Furbaby " sidekick. It was a pleasure doing business with them. More

Simple and Straightforward Sale I communicated with Ms Breedlove about a 2017 Outback that my wife was interested in. I stopped by the dealership a day later to look at colors in pe I communicated with Ms Breedlove about a 2017 Outback that my wife was interested in. I stopped by the dealership a day later to look at colors in person. The salesman that helped me, Barry, was very helpful. We made our deal in 15 minutes or less and the rest was just signing all the paperwork. I thought I got a fair trade-in value for my car. I may have picked up more money by driving elsewhere in the state but there is something to be said for keeping your business local. I have bought a new car or truck every year for the last 25 years. That has given me a good prospective from which to assess the process. The Crews team made the experience quick, accurate, and painless. Carmelo brought me through the final paperwork with ease. All with whom I interacted were friendly, courteous, and professional. It is refreshing to deal with people who put the customer first. More

certified car purchase excellent ,NO PRESSURE Carmello, Barry, Pam, the price, as well as the others I came in contact with short time in dealership very pleased ,and grateful certified vehicle pu Carmello, Barry, Pam, the price, as well as the others I came in contact with short time in dealership very pleased ,and grateful certified vehicle purchase More

Great experience! Just purchased a 2017 Forester (my second) and can honestly say it was a pleasure doing business. Like many people, I'm not always crazy about going i Just purchased a 2017 Forester (my second) and can honestly say it was a pleasure doing business. Like many people, I'm not always crazy about going into a dealership to buy a new car. But Millet Deangles made the whole experience a very positive one. Millet was very professional and courteous. He listened when I had questions or concerns and answered them all to my satisfaction. I came away with a very positive feeling about having purchased another Forester. Likewise, Pam Baker was also a pleasure to work with on the financing end. Like Millet, professional and courteous. Thanks to both for a great experience. More