Crews Subaru of Charleston - Service Center
North Charleston, SC
98 Reviews of Crews Subaru of Charleston - Service Center
Such a great team! Jason and his crew ALWAYS give me great customer service and make ya feel like you're more than just another name on an invoice ticket. Keep it up y' Jason and his crew ALWAYS give me great customer service and make ya feel like you're more than just another name on an invoice ticket. Keep it up y'all .. you've got my service & sales business for life. More
Without a doubt the all-around best dealership I have ever dealt with. the entire staff is professional, courteous, knowledgeable, and always has a positive attitude. ever dealt with. the entire staff is professional, courteous, knowledgeable, and always has a positive attitude. More
They are ok on service and we still have problem with electronics that was the reason we came in. electronics that was the reason we came in. More
Tire pressure sensor came up called dealership took in to fastlane service checked all tires for damage or nails Inflated to specs and reset sensor out within 30to45 minutes fastlane service checked all tires for damage or nails Inflated to specs and reset sensor out within 30to45 minutes More
Staff courteous and helpful - people at desk are quite knowledgable about service and repairs; however, after 2 visits my car is still missing or skipping. I should have noted name of woman at service des knowledgable about service and repairs; however, after 2 visits my car is still missing or skipping. I should have noted name of woman at service desk - very impressive and able to solve a couple problems without service people - such as trunk not closing and one other item which I can't recall. More
This place has unacceptable business practices. Every 2-3 weeks, I'm getting red fagged messages to schedule a repair of recalled part on my Subaru Outback starting November 2021. If not repaired, Every 2-3 weeks, I'm getting red fagged messages to schedule a repair of recalled part on my Subaru Outback starting November 2021. If not repaired, the engine could be ruined. I called many times to put my car on their schedule without any success. There is only one person to do that and amazingly she is either out of the office or on the phone or unavailable for 4 months. Today I was told that they don't have necessary parts for the nearest future. I was also told to call them if my car is shaking violently or driving uncontrollably. Will I be able to call them before the crash? More
Alisha provided me with the utmost help and understanding and is the most courteous individual I have had the pleasure to meet in a very long time. Everything went seamlessly from start to finish. All busi and is the most courteous individual I have had the pleasure to meet in a very long time. Everything went seamlessly from start to finish. All businesses should strive to have an employee like Alisha. She's a keeper. Sincerely, Richard Frasch More
Just like always - efficient, friendly and completed in a timely manner. Who could ask for more from a car dealer service department? No reason to even think about going anywhere else. timely manner. Who could ask for more from a car dealer service department? No reason to even think about going anywhere else. More
Service personnel are friendly and efficient. Waiting area is wonderful. area is wonderful. More
I visited Crew Subaru on 4/28/2021 and was greeted by Matt Davis. Matt is an excellent communicator and is willing and able to go the extra mile for customers. He should be commended and rewarded for hi Matt Davis. Matt is an excellent communicator and is willing and able to go the extra mile for customers. He should be commended and rewarded for his integrity and ability to you feel comfortable. Great job Matt…. More