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Criswell Chevrolet
Gaithersburg, MD
2,054 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,054 reviews
May 10, 2023
Anthony was very easy to work with and everything happened exactly when he said it would happen. The deal was done in advance and there were no surprises during the transaction. happened exactly when he said it would happen. The deal was done in advance and there were no surprises during the transaction. More
by Marck
Employees Worked With
Helpful May 05, 2023
I'm 100% satisfied. Mr. Furman went out of his way to help me and my brother get my Corvette and I'm very very appreciative that thank you Mr. Furman went out of his way to help me and my brother get my Corvette and I'm very very appreciative that thank you More
by jwilhoitzr145
Employees Worked With
April 22, 2023
Warranty work: Regarding my new-to-me red 2017 Corvette Grand Sport, Dina did an incredible job dealing with my extended Tire and Wheel Warranty Company! She kept me in the loop during the length Corvette Grand Sport, Dina did an incredible job dealing with my extended Tire and Wheel Warranty Company! She kept me in the loop during the lengthy process. Dina was always polite and professional throughout. I was glad she was my Service Professional on this one and will definitely be back based on my amazing experience with her! She knew exactly what to do when dealing with this extended Warranty Company, requested pictures/videos, and their Claims Adjuster. I was truly blessed to have her on this fully-covered, expensive replacement. If something like this ever occurs in the future with my C7GS, I pray that she will act in the same capacity for me - she was that good! Please continue to keep up the stellar work Dina! I appreciate it and you more than you know…Chad from MoCo 20904 (a loyal new Corvette customer!) More
by CW from MoCo
Employees Worked With
April 19, 2023
Anthony Vattuone, Robert Mensah, and Mike McCormick are all great. I returned to Criswell because of Robert and Mike. Anthony then made the purchase of a new car a very good experience. all great. I returned to Criswell because of Robert and Mike. Anthony then made the purchase of a new car a very good experience. More
by Terry Eugene Herndon
April 19, 2023
Christian Reyes took time to explain my car issues. He showed me pictures and narrated so I could understand. Car problem solved-5 STARS He showed me pictures and narrated so I could understand. Car problem solved-5 STARS More
by alisbahc
April 18, 2023
Anthony was awesome, his customer service was excellent from start to finish. I highly recommend him and this dealership. from start to finish. I highly recommend him and this dealership. More
by vic
April 15, 2023
It was an excellent an amazing experience with Criswell Chevrolet through its amazing partner Anthony Vattuone. I highly recommend them anytime. Chevrolet through its amazing partner Anthony Vattuone. I highly recommend them anytime. More
by paulofilho06
Employees Worked With
April 11, 2023
Mike Furman is the only one that I found to sell at list price. Never had to wait for an answer to any questions I had. price. Never had to wait for an answer to any questions I had. More
by daveguches
Employees Worked With
April 06, 2023
I had the privilege of working with Russ Carter to build and order a RAM 3500 dually. Since the initial discussion on what I was looking for Russ helped collaborate and shared some thoughts on what made the and order a RAM 3500 dually. Since the initial discussion on what I was looking for Russ helped collaborate and shared some thoughts on what made the most sense to include in the build. Russ kept me informed as the build process proceeded and helped me complete the transaction once it arrived. Since then I had an issue with one of its batteries which Russ immediately hooked me up with the right services folks to address right away. Overall I had a very positive professional experience in being able to work with Russ. Russ was in my corner throughout the entire process and made the experience rewarding for me. Thank you Russ for all of your help!! More
by Dave B
Employees Worked With
